Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Firmus is building one of the world's most ambitious AI infrastructure projects, aiming to deploy approximately 2 million GPUs by 2028. This role is critical for managing relationships with our largest strategic GPU capacity customers, who spend or are projected to spend over $1 billion annually. It's a commercial leadership position focused on account ownership, capacity commercialization, and cross-functional delivery orchestration, with the potential to build and lead a team.

Responsibilities

Own end-to-end account leadership for Firmus’s largest GPU capacity customers, acting as the primary commercial point of contact and executive-level relationship owner.
Translate customer AI compute roadmaps into structured, multi-year Gigascale GPU capacity commitments, working closely with capacity planning and network engineering teams.
Lead deal structuring and negotiation for large, complex, multi-hundred-million to billion-dollar contracts, including pricing, terms, delivery milestones, and expansion rights.
Own the executive governance cadence for each account — running quarterly and executive business reviews with customer and Firmus leadership — to keep commitments, performance, and escalations visible at the highest level.
Own end-to-end delivery outcomes for your accounts, leading a dedicated coverage pod — Solution Architecture, Customer Success, Technical Program Management, and Engineering (SDI/Network/Platform) — and coordinating cross-functionally with finance, legal, and executive leadership to ensure customer commitments are met on schedule and risks are surfaced early.
Own the customer feedback loop into Firmus engineering — capturing technical issues, capacity requirements, and roadmap requests from your accounts and translating them into clear input for engineering and product priorities.
Drive the evolution of account coverage from shared pods (currently two accounts per pod) toward dedicated, single-customer pods as individual account requirements and scale justify a fully dedicated team.
Identify and execute account growth opportunities as customer compute needs scale, while maintaining clear executive reporting on strategic account health, pipeline, capacity utilisation, and risk.

Requirements

10 + years in strategic account management, enterprise/complex sales, or commercial leadership in cloud infrastructure, data centre, semiconductor, or AI compute markets.
Direct experience selling, negotiating, or managing large-scale GPU/compute capacity contracts, ideally with a hyperscaler, neocloud, or AI infrastructure background.
Demonstrated ability to manage $500M+ commercial relationships, ideally with exposure to Billion $ + scale accounts.
Strong technical fluency in GPU infrastructure, able to speak credibly to customers on capacity planning, deployment timelines, networking architecture, and power and data centre constraints.
Track record of operating with significant autonomy in ambiguous, high-growth environments.
Comfort operating as an individual contributor initially, with the ambition and capability to build and lead a team as the function matures.

Skills

Strategic account management
Enterprise/complex sales
Commercial leadership
Cloud infrastructure
Data centre
Semiconductor
AI compute markets
Large-scale GPU/compute capacity contracts
Hyperscaler
Neocloud
AI infrastructure
Managing $500M+ commercial relationships
Billion $ + scale accounts
GPU infrastructure
Capacity planning
Deployment timelines
Networking architecture
Power and data centre constraints
Autonomy
Ambiguous, high-growth environments
Individual contributor
Team leadership

Location

Bay Area, California, USA

Work Type

Full-time

Experience Level

Director-level
Senior Individual Contributor

About the Company

Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure from model to grid.
Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability.
We design, build, and operate a new class of digital infrastructure – the AI Factory.
Our model-to-grid technology approach has pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction.
Firmus AI Cloud is a large-scale GPU cloud platform purpose-built to deliver energy-efficient AI compute at scale.
It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings.
We are committed to delivering a cloud experience that is market-leading, proprietary, and built to scale.

Equal Opportunity

At Firmus, we are committed to building a diverse and inclusive workplace.
We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions.
Join us in our mission to revolutionize the AI industry through sustainable practices and cutting-edge engineering.
Apply now to be part of shaping the future of sustainable AI infrastructure.