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About the Role

Assist customers in designing and implementing advanced AI cluster solutions, combining solution architecture skills with AI infrastructure expertise to support organizations’ AI initiatives. This role is crucial in bridging the gap between customers and product teams as Firmus scales its AI Factory offering globally.

Responsibilities

• Architect scalable and high-performance AI infrastructure solutions tailored to customer needs.
• Work with internal Firmus Engineering and Technology teams to develop detailed technical specifications and implementation plans for AI clusters.
• Optimize designs for performance, reliability, and cost-effectiveness.
• Collaborate closely with global sales teams, providing deep technical expertise during the sales cycle to address customer requirements and challenges.
• Identify relevant technology capability gaps in the platform which impact service delivery.
• Collaborate closely with customers to understand their AI requirements and objectives.
• Support the Firmus Sales Function to ensure successful closure of RFPs, Proposals and service contracts.
• Develop effective SLAs in collaboration with Sales and Operations, Engineering teams to ensure successful service delivery.
• Provide expert guidance on AI infrastructure best practices and emerging technologies.
• Present complex technical concepts to both technical and non-technical stakeholders.
• Lead AI infrastructure projects from conceptualization to implementation.
• Assist with the successful deployment and integration of AI solutions, guiding customers through the implementation process and optimizing their AI infrastructure for peak performance.
• Coordinate with cross-functional teams to ensure seamless integration of AI solutions.
• Provide technical mentorship to junior team members.
• Maintain in-depth knowledge of advanced networking technologies, including NVIDIA InfiniBand, Spectrum Ethernet Platform, and RDMA over Converged Ethernet (RoCE).
• Understand and leverage AI-specific technologies such as NVIDIA ConnectX NICs and BlueField DPUs.
• Stay at the forefront of AI technology trends, advocating for our AI solutions and educating customers and partners on its benefits and applications.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related field.
• 8+ years of working experience in IT infrastructure, with at least 3+ years focused on AI or high-performance computing systems.
• Extensive experience in designing and implementing AI infrastructure solutions.
• Deep understanding of high-performance computing and AI workloads.
• Proficiency in architecting solutions using NVIDIA InfiniBand, Spectrum Ethernet Platform, and related technologies.
• Proficiency in programming languages relevant to AL and ML, such as Python, C++, and familiarity with AI frameworks like TensorFlow, PyTorch.
• Solid experience with cloud architectures and services, particularly in GPU-accelerated computing environments.
• Strong problem-solving skills and ability to troubleshoot complex infrastructure issues.
• Demonstrated ability to design scalable and sustainable AI solutions, with a track record of successful customer engagements, project deliveries and implementations.
• Experienced in working with and presenting to C-level stakeholders.
• Understanding Training and Inference requirements of customers and their used cases.
• Working knowledge of AI accelerator hardware, software, and infrastructure components (NVIDIA CPU-GPU architectures, AMD Instinct-based accelerators, Intel Gaudi amongst others).

Skills

• AI Infrastructure
• Solution Architecture
• NVIDIA InfiniBand
• Spectrum Ethernet Platform
• RDMA over Converged Ethernet (RoCE)
• NVIDIA ConnectX NICs
• BlueField DPUs
• Python
• C++
• TensorFlow
• PyTorch
• Cloud Architectures
• GPU-Accelerated Computing
• High-Performance Computing (HPC)
• AI Workloads
• Networking Technologies
• AI Accelerator Hardware
• AI Software
• AI Infrastructure Components

Location

• Bay Area, California, USA

Work Type

• Full-time

Experience Level

• 8+ years of working experience in IT infrastructure
• 3+ years focused on AI or high-performance computing systems

Education Level

• Bachelor’s Degree in Computer Science, Engineering, or a related field

About the Company

• Firmus Technologies is a global leader pioneering the development and operation of efficient AI infrastructure from model to grid.
• Founded in Australia in 2019, our mission is to create the most efficient AI infrastructure by combining cutting-edge technology with a steadfast commitment to sustainability.
• Firmus designs, builds, and operates a new class of digital infrastructure – the AI Factory.
• Through our model-to-grid technology approach, we have pushed the boundaries of multi-generational liquid cooling systems, energy management, AI software orchestration, and construction.
• This co-designed approach from model to grid allows us to make every watt count and deliver low-cost AI tokens globally.
• Our large-scale GPU cloud platform, Firmus AI Cloud, is purpose-built to deliver energy-efficient AI compute at scale.
• It empowers developers, enterprises, educational institutions, and government users to train and deploy AI models with unmatched efficiency and cost savings.
• With an ever-growing suite of services and applications, we are committed to delivering a cloud experience that is market-leading, proprietary, and built to scale.
• At Firmus, you’ll work at the intersection of sustainability and artificial intelligence in a fast-paced environment powered by next-generation technology.
• You’ll be helping to transform an entire industry — and you’ll feel it every day.
• Our team is made up of true innovators and leaders in their fields, and as an emerging company, you won’t be lost in a crowd.
• You’ll work closely with the founders, build a strong network, and see the impact of your work first-hand as we democratise AI tools for everyone — more sustainably and more affordably.
• We believe great things happen when people from diverse backgrounds come together to do their best work and be their authentic selves.

Equal Opportunity

• We are proud to be an equal opportunity employer.
• At Firmus, we are committed to building a diverse and inclusive workplace.
• We encourage applications from candidates of all backgrounds who are passionate about creating a more sustainable future through innovative engineering solutions.
• Join us in our mission to revolutionize the AI industry through sustainable practices and cutting-edge engineering.
• Apply now to be part of shaping the future of sustainable AI infrastructure.