Commercial & Analysis Reporting Lead, Premier Customer Growth
RBS · City of Edinburgh, Scotland, GB
2 months agoImpress employers and recruiters.
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About the Role
Shape key strategic initiatives across the Premier business by delivering commercial planning, analysis, and decision-ready insight. Make a measurable impact in the newly formed Premier Chief Operating Office with senior exposure across the Customer Growth team. Support business strategy and shape future direction.
Responsibilities
- Plan, influence, and optimize the delivery of internal and external management information.
- Compile robust reports and analysis to inform the Premier Customer Growth strategy.
- Lead the collation and review of key growth and customer metrics, providing meaningful analysis.
- Iterate and develop the customer growth strategy for Premier, informed by internal and external data and insight.
- Develop and deliver operational performance management information and analysis highlighting key operational performance and capacity through the lens of customer growth.
- Produce product monitoring management information and reporting to enable the customer growth strategy and delivery plan.
- Track new to Premier customer behavior.
- Manage business data submissions and produce relevant data and reporting related to customer growth.
Requirements
- Strategic thinker capable of managing and communicating complex and competing priorities.
- Ability to drive executional excellence in an environment of ambiguity and change.
- Discipline around pace, quality, and follow-through.
- Experience working collaboratively with and influencing stakeholders.
- Ability to influence, inspire, and engage senior customers and colleagues to build trusted relationships that move priorities forward.
Skills
- Commercial planning
- Analysis
- Reporting
- Data analysis
- Stakeholder management
- Communication skills
- Strategic thinking
- Influencing
Work Type
- Hybrid
- Full-time