About the Role
The Operational Resiliency individual at RBC Wealth Management Canada will support the Operational Resilience program. This individual will play a key role in identifying, assessing, and mitigating operational risks as well as ensuring the continuity of critical operations.
Responsibilities
- Lead the execution of the Wealth Management Canada Operational Resilience program, in line with applicable Policies, Standards and Procedures.
- Identify opportunities for process improvement and create process improvement proposals.
- Develop, enhance, and disseminate information on operational resilience processes, standards, and initiatives.
- Develop and maintain strong relationships with Wealth Management Technology stakeholders to find opportunities to leverage and/or partner Disaster Recovery exercises, to minimize the impact on our Business and Operational stakeholders.
- Monitor and report on the compliance of critical operations, services, and technology, in accordance with applicable Policies and Standards relating to Business Continuity Risk Management, Third Party Risk Management readiness, Operational Resilience, and Incident & Crisis Management.
- Develop processes to log issues/gaps resulting from test scenarios in the Enterprise Issue Management tool, partnering with Business and Operational stakeholders.
- Monitor and report on issues to ensure compliance with applicable Policy and/or Standard.
Requirements
- 3-5 years of combined knowledge, skill, and background in operational risk, risk practices, or business continuity.
- Knowledge of Enterprise Business Continuity Risk Management, Incident & Crisis Management, Third Party Risk Management, and Operational Resilience Standards and Policy.
- Strong analytical skills, with the ability to assess risks, analyze data, and work with Sr. Management to make recommendations to support decision-making.
- Excellent written and verbal communication skills coupled with the ability to engage effectively across all levels of the organization.
- Proficiency with MS Office suite.
Skills
- Availability Management
- Business Continuity and Disaster Recovery (BCDR)
- Business Oriented
- Conflict Management
- Critical Thinking
- Decision Making
- Emerging Technologies
- Operational Risks
- Personal Initiative
- Team Development
- Process documentation
- Business Architecture
- Tabletop testing
- Workshop facilitation
- Riskonnect
- Archer
- EIM
- Microsoft Office tools
Location
- 180 WELLINGTON ST W:TORONTO
- Toronto
- Canada
Work Type
- Full time
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
About the Company
- We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Equal Opportunity
- RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
