About the Role
Product Management is responsible for driving the overall user experience, feature strategies and concepts, and engagement paradigms for Disney Entertainment & ESPN's global portfolio of consumer-facing streaming and digital products. The DEEPT News & Entertainment Product Team is looking for a dynamic Principal Product Manager specializing in matrixed strategic initiatives, experimentation, and data-driven decision making. This critical role sits at the intersection of technology, content, and user experience, focusing on world-class digital experiences for Disney’s news and entertainment brands.
Responsibilities
- Lead cross-functional strategic initiatives and collaborate with product managers, engineering, design, and editorial teams to define strategic goals, propose innovative ideas, align on product vision, and set measurable success metrics.
- Define, monitor and communicate KPIs and product metrics.
- Identify growth opportunities, measure business impact, and influence cross-team priorities through clear, data-informed storytelling.
- Cultivate direct user relationships by delivering personalized, timely, and contextually relevant messaging to maximize engagement and loyalty.
- Build the long-term strategy for unifying CRM and automated messaging capabilities, including data models, integrations and automating workflows, across multiple products.
- Leverage AI tools to introduce new features and improve messaging capabilities, tooling, and enhance connected user experiences.
- Advance data maturity by establishing best practices for experiment data collection, governance, and analytics, ensuring the integrity and accuracy of data used for product insights.
- Craft and present strategic narratives tailored for executive audiences to influence decision-making, drive alignment on business priorities, and deliver meaningful improvements at scale.
- Provide leadership and coaching to product teams, championing product strategy, raising organizational capabilities, and fostering a culture of continuous improvement and innovation.
Requirements
- 10 years or more experience in product management – specifically in digital media, news, entertainment, or streaming domains.
- Strong technical aptitude and experience with CRM and messaging platforms, automation tools, and experimentation tools.
- Strong understanding of data integration, data maturity concepts, and frameworks.
- Hands-on experience with AI and machine learning applications, particularly in building and deploying automated workflows.
- Demonstrated ability to lead cross-functional teams in a matrixed organization, driving consensus and delivering results.
- Exceptional analytical and problem-solving skills, with a passion for making data-driven decisions and the ability to break down complexity and deliver pragmatic solutions.
- Outstanding written and oral communication skills, capable of influencing at all levels and translating technical concepts for diverse audiences.
- Passion for news, entertainment, or media and creating transformative user experiences at scale.
Skills
- CRM platforms
- Messaging platforms
- Automation tools
- Experimentation tools
- Data integration
- AI
- Machine learning
- Data-driven decision making
- Analytical skills
- Problem-solving skills
- Written communication skills
- Oral communication skills
Location
- New York, NY, USA
- USA - CA - 1200 Grand Central Ave
Work Type
- Full time
Experience Level
- Principal
Education Level
- Bachelor's degree
- Master's degree
Salary/Compensations
- New York, NY: $197,400 to $264,700 per year
- Glendale, CA: $188,400 to $252,600 per year
Benefits
- Bonus
- Long-term incentive units
- Full range of medical, financial, and/or other benefits
About the Company
- Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
- The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.
- We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.
- We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
- Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
- Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.
- Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.
