Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an integral part of the Patient Pathway team, you will serve as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers. You will utilize your knowledge of patient education and medical insurance by connecting face-to-face with patients and effectively addressing their unique situations. This role offers an opportunity to thrive in an independent, goal-oriented setting, utilizing multitasking skills to respond to constituent requests and witness a positive impact on patients' lives daily.

Responsibilities

Serve as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers.
Connect face-to-face with patients.
Deal effectively with unique and sometimes difficult patient situations.
Intercept and respond energetically to the requests of multiple constituents.
Provide patient education, including medical insurance knowledge.

Requirements

High School Diploma or equivalent required.
Intermediate computer skills; ability to learn new hospital systems.
Strong customer service skills in face-to-face interaction settings.
Strong work ethic and desire to serve patients.
Valid driver's license.
Ability to travel locally.
Ability to work Monday - Friday within an 8 am - 5 pm schedule.

Skills

Patient education
Medical insurance knowledge (Medicare/Medicaid/Commercial)
Customer service
Multitasking
Computer skills

Location

Lake City, Florida, 32055-6130, United States of America
Wichita, KS area

Work Type

Full-time

Experience Level

Not specified

Education Level

High School Diploma or equivalent
Bachelor's Degree strongly preferred

Salary/Compensations

Competitive total rewards package including 401k match, healthcare coverage and a broad range of other benefits.

Benefits

Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave
Professional development programs
On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

About the Company

Patient Pathway is a new rapidly-growing team within DaVita, the nation's largest independent provider of kidney dialysis.
DaVita Village offers a "community first, company second" culture based on Core Values.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths.
Performance-based rewards based on stellar individual and team contributions.
Dedication to caring for patients suffering from chronic kidney failure across the nation.
DaVita strives to be a community first and a company second, aiming for teammates to experience DaVita as "a place where I belong."

Equal Opportunity

Da vita is proud to be an equal opportunity workplace and complies with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.