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About the Role
Synchrony is seeking a flexible, driven, entrepreneurial-minded marketer to accelerate growth across its Specialty & Wellness focus markets. This role will own client-level and market-level marketing activation for a portfolio of clients, including contractual partnerships and independents, working under the VP, Specialty and Wellness. This is a client-facing, individual contributor role with high visibility and significant cross-functional leadership responsibilities.
Responsibilities
- Serve as the marketing owner and primary point-of-contact for assigned Focus Market clients/partners; align marketing priorities to partner objectives and S&W growth goals.
- Develop quarterly/annual client marketing plans, integrated calendars, and activation roadmaps; coordinate priorities with Sales and Client leaders.
- Support partner operating rhythms including campaign plans, program updates, and QBR content.
- Lead end-to-end execution of multi-channel B2B and B2B2C campaigns to drive provider/location onboarding and engagement, consumer applications, approvals, and purchase volume growth, and usage and retention through lifecycle motions.
- Execute targeted account-based/segment-based marketing for priority partner segments and locations.
- Drive point-of-sale/in-location conversion through toolkits, signage, scripts, and training/enablement materials.
- Build and optimize market acquisition and lifecycle communications including email automation and journey mapping.
- Create and manage content to support acquisition and engagement objectives (case studies, webinars, one-pagers, playbooks, emails, partner toolkits).
- Use analytics, testing, and segmentation to optimize performance; recommend improvements to targeting, messaging, channel mix, and offers/promotions.
- Track and communicate outcomes against KPIs (e.g., lead volume, conversion, applications, approvals, purchase volume, usage, ROI).
- Influence and coordinate work across internal partners (Sales, Client Management, Lifecycle, Product, Operations, Risk/Compliance, Finance, Creative/Agency) to deliver quality work on time.
- Perform other duties and/or special projects as assigned.
Requirements
- Bachelor’s Degree or in lieu of a degree, a high school diploma/GED and 8+ years of relevant marketing experience.
- Minimum 4+ years experience developing and executing multi-channel marketing campaigns (email/CRM, digital, social, direct mail and/or in-location).
- Client-facing experience with comfort presenting plans, results, and recommendations to partner stakeholders.
- Demonstrated experience in B2B marketing; B2B2C experience strongly preferred.
- Willingness to travel up to 30%.
- Ability and flexibility to travel for business as required.
- You must be 18 years or older.
- You must have a high school diploma or equivalent.
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Legal authorization to work in the U.S. is required.
- We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Skills
- Salesforce CRM and Marketing Cloud (or comparable platforms)
- Digitally savvy with working knowledge of paid media concepts, landing pages, tagging/measurement, and optimization.
- Strong project management and prioritization skills
- Strong communicator and collaborator with the ability to influence without authority.
Location
- Near one of our Hubs
Work Type
- Hybrid
- Remote
- Onsite
Experience Level
- 4+ years experience developing and executing multi-channel marketing campaigns
- 8+ years of relevant marketing experience (with HS diploma/GED)
Education Level
- Bachelor’s Degree
- High school diploma/GED
Salary/Compensations
- 90,000.00 - 155,000.00 USD Annual
- Eligible for an annual bonus based on individual and company performance.
Benefits
- Option to work from home near one of our Hubs or come into one of our offices.
- Required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
About the Company
- When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued.
- Together, we’re building a future where we can all belong, connect, and turn ideals into action.
- More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
- We’re proud to have an award-winning culture for all.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.