Field Service Technician III - U.S. Air Force Global Sustainment Program at Motorola Solutions | NC | Rezi

Field Service Technician III - U.S. Air Force Global Sustainment Program at Motorola Solutions

Field Service Technician III - U.S. Air Force Global Sustainment Program

Motorola Solutions · NC

Today

Field Service Technician III - U.S. Air Force Global Sustainment Program

Motorola Solutions · NC

2 hours ago
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About the Role

The Federal Systems Technology (FST) department supports the implementation and integration of complex systems for the U.S. Federal Government worldwide. This role involves exposure to diverse communications requirements across presale, post-sale, and sustainment phases.

Responsibilities

  • Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems.
  • Lift equipment of approximately 50lbs.
  • Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture.
  • Maintain, optimize, test, and document complex communications systems.
  • Provide weekly reports of activities and accomplishments.

Requirements

  • Must be a U.S. citizen.
  • Must be capable of obtaining an acceptable adjudication of DOD secret (T-3) clearance within 18 months of the initial employment date.
  • Complete standard form SF86 questionnaire and fingerprinting for national security positions.
  • Must be willing to obtain CompTIA Security+ or CISSP certification within the first 12 months of employment.
  • A permanent residence based 60 miles or less from a mid to large class International Airport is required.
  • Ability to obtain/hold a U.S. Passport, International Driver's Permit, and the ability to legally drive and rent a vehicle as needed.

Skills

  • Basic knowledge in networking, Cyber Security principles, Active Directory Administration, and LMR Communications.
  • Advanced level knowledge of ASTRO core applications such as UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI.
  • Demonstrated proficiency in troubleshooting IP networks.
  • Solid ability to administer and troubleshoot in an IT-type environment.
  • Strong verbal and written communication skills.
  • Proficient with Microsoft Office products and Google Suite applications.
  • Strong self-management and 'people' skills.
  • Proficient in computer network installation, configuration, and maintenance systems including cabling, routers, switches, firewalls, and bridges.
  • Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
  • Demonstrated comprehensive understanding of IP networks.
  • Ability to administer and troubleshoot in a technical environment.
  • Above average verbal and written communication skills.
  • Organization skills and a high attention to detail.

Location

  • Remote (all 48 continental US states)

Work Type

  • Remote
  • Experienced

Experience Level

  • 2+ years of experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch, NICE Logging, IT, LMR, E911, Dispatch, Radio Frequency, Land Mobile Radio or as a Field Service Technician, System Technician/Specialist
  • At least 2 years experience in IT, networking, technician, field service, system technician/specialist, radio frequency, or land mobile radio

Education Level

  • CompTIA Network+, Security+, MCSE, or CISSP certification

Salary/Compensations

  • $70,000 to $80,000 USD

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave

About the Company

  • Motorola Solutions is a global community united by the pursuit to help keep people safer everywhere, building and connecting technologies to help protect people, property, and places.
  • Our solutions foster the collaboration that’s critical for safer communities, schools, hospitals, businesses, and nations.
  • The U.S. Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government.

Equal Opportunity

  • Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
  • We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
  • We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.