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About the Role

The Maintenance Technician plays an important role in creating a positive resident experience by keeping residents’ homes and shared spaces well maintained. Combining hands-on technical expertise with a strong customer service mindset, this role responds to maintenance requests, completes repairs and supports the reliable day-to-day operation of the property.

Responsibilities

• Provide responsive service, take ownership of resident maintenance requests and address questions with a practical, solutions-focused approach.
• Keep residents informed as work progresses, including any changes to timing or additional repairs required.
• Complete work respectfully, minimizing disruption and leaving residents’ homes clean and orderly.
• Work closely with the site team to deliver a consistent and positive resident experience.
• Demonstrate integrity and the company’s core values in all interactions.
• Proactively inspect building systems, common areas and amenity spaces, addressing or escalating deficiencies and supporting RentSafe and other property compliance requirements.
• Respond to maintenance requests within the established 24-hour response standard, diagnosing and completing repairs involving plumbing, electrical, mechanical, HVAC and carpentry, as well as drywall, painting, flooring and cabinetry.
• Complete and track suite turnovers to Class A standards, coordinating repairs, fixture replacement, cleaning and final quality checks to ensure suites are move-in ready on schedule.
• Participate in the rotating on-call schedule and respond to after-hours property emergencies.
• Coordinate external contractors and monitor their work to ensure expected quality and timelines are met.
• Follow established safe work practices, Personal Protective Equipment requirements and company procedures in accordance with applicable legislation, including the Ontario Fire Code and Occupational Health and Safety Act.
• Identify and respond to hazards, damaged equipment and other safety concerns, while ensuring contractors and vendors comply with site health and safety requirements.
• Participate in Joint Health and Safety Committee initiatives and other workplace safety activities as required.
• Maintain accurate and timely records of service requests, inspections, completed work and outstanding repairs in the Resident App and other required systems.
• Assist with purchase orders and invoice follow-up for maintenance-related parts, supplies and services.

Requirements

• Strong customer service and communication skills, with a professional and respectful approach to working with residents, colleagues and people from a range of backgrounds.
• Ability to work independently, exercise sound judgment and manage changing priorities.
• A keen eye for detail and a proactive approach to maintenance and quality.
• Working knowledge of Microsoft applications, including Teams, Excel and Outlook.
• High school diploma or equivalent.
• Hands-on experience completing building maintenance and repairs involving plumbing, electrical, mechanical or HVAC systems, along with general renovation work.
• Availability to work onsite, accommodate flexible hours and participate in a rotating on-call schedule.
• College diploma, apprenticeship training or trades certification in a related field.
• Experience using maintenance management, customer database or resident communication systems.

Skills

• Plumbing
• Electrical
• Mechanical
• HVAC
• Carpentry
• Drywall
• Painting
• Flooring
• Cabinetry
• Customer Service
• Communication
• Microsoft Teams
• Microsoft Excel
• Microsoft Outlook

Location

• Toronto

Work Type

• Onsite
• Full-time

Experience Level

• Minimum Requirements
• Preferred Attributes

Education Level

• High school diploma or equivalent
• College diploma, apprenticeship training or trades certification in a related field

Salary/Compensations

• $50,890.00 - $67,450.00

Benefits

• Attractive benefits and wellness package
• Incentive opportunity of 7%

About the Company

• Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers.
• Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 1988 and is developing the highest quality multi-family portfolio in North America’s fastest growing city.
• Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
• At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community.
• The Taylor is a premium rental community located at King Street West and Spadina Avenue, in the heart of Toronto’s Fashion and Entertainment Districts—steps from the King streetcar and close to the restaurants, shops and entertainment of King West and the downtown core.

Equal Opportunity

• At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
• We pride ourselves in providing a fair and equitable hiring process and will gladly review accommodations requests at any point in our selection process. If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com. Please include your name and position that you will be applying for in the subject line and someone from our team will reach out to assist.