About the Role
An entry-level sales position offering diverse opportunities to learn sales functions and the home building industry. Sales Associates will represent Ashton Woods Realty/Homes by effectively communicating company policies and procedures regarding product and service to all prospects, conducting themselves ethically and professionally, identifying and qualifying prospects to secure sales, and managing the home buying process to meet company sales goals.
Responsibilities
- Achieve and exceed company established sales goals.
- Communicate product offerings, building process, financing, and mortgage details to prospects/buyers.
- Prepare accurate reports, including competitor, Sales, and Traffic reports.
- Understand and compare competitor activities with Ashton Woods offerings.
- Stay updated on community information (schools, utilities, taxes, etc.) and customer inquiries.
- Engage in continuing education through seminars and training.
- Accurately complete and deliver all Ashton Woods sales agreements and addendums promptly.
- Maintain strong communication with potential homebuyers, employees, and vendors.
- Track and support homebuyers throughout the sales process with customer-oriented service.
- Staff site sales offices and model homes during designated company hours.
- Ensure sales offices and model homes are neat, clean, and well-lit, preparing weekly punch lists for maintenance.
- Maintain adequate stock of collateral and supplies according to company specifications.
- Place and monitor on-site signage as needed.
- Maintain and ensure accuracy of the Lead Management System.
- Develop, practice, and deliver strong sales presentations consistent with company training.
- Complete registration cards for all prospects.
- Evaluate the quality of all traffic.
- Conduct weekly builder meetings with written minutes.
- Complete all company paperwork in a timely and accurate manner.
- Collect all required monies from home buyers.
- Maintain communication with Project Managers.
- Communicate the entire home building process to customers with weekly updates.
- Address customer concerns promptly by involving appropriate parties.
- Maintain constant communication with the closing coordinator to expedite the closing process.
- Communicate with realtors weekly to generate referral sales through excellent customer relations.
- Promote self and company by attending Realtor and HBA functions.
- Communicate with buyers’ lenders during the process.
- Maintain a customer satisfaction rating of 90% or above.
- Maintain an acceptable cancellation rate.
- Follow up with buyers until a decision is made and prepare lost sales reports.
- Attend all sales meetings and company functions.
Requirements
- Four (4) year degree preferred in Sales or Marketing from an accredited college or university.
- High School graduation or equivalency required.
- This role may require a valid and active real estate license, subject to state requirements.
- May be required to be licensed with the state licensing authority.
- Valid driver’s license and insurance required for business travel by automobile.
- 3-5 years of residential home Sales experience.
- Home Building industry experience required.
Location
- Atlanta, Georgia
Work Type
- Full-time
Experience Level
- Entry-level
- 3-5 years
Education Level
- Bachelor's Degree preferred
- High School Diploma or equivalent required
About the Company
- Ashton Woods is a leading home builder focused on innovation and design, operating under two brands: Ashton Woods (curated, inspired homes) and Starlight Homes (affordable homes for first-time buyers). The company has received numerous industry awards for design, architecture, sales, marketing, and customer service. Ashton Woods values Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect. Headquartered in Atlanta, Georgia, they build homes in multiple major US cities.
