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About the Role

The Royalty Resolution Coordinator is a key role within the Distribution Operations department, responsible for maximizing the value of payments to PRS for Music members by ensuring efficient processes and planning. The role focuses on driving improvements to maximize operational effectiveness, requiring excellent interpersonal skills, attention to detail, and the ability to challenge current processes.

Responsibilities

• Providing leadership to the Royalty Resolution team, including training and oversight of all tasks completed by the team
• Accountable for maximizing the value that is paid to PRS members, by reducing the amount held in various suspense accounts
• Accountable for obtaining up to date bank account and address details for PRS members to release held payments
• Accountable for releasing held values from PRS suspense accounts where copyright disputes and other issues have been resolved
• Supporting the Distribution Support Team with the processing of returned payments
• Providing regular updates to senior leadership on the progress made in reducing held balances
• Supporting the Membership department with complex member payment queries

Requirements

• Operational people management experience desired but not essential
• Experience of a performance focused culture
• Knowledge of Excel to 'advanced' level, with a working knowledge of other Microsoft applications
• Excellent analytical, financial and presentational skills
• Excellent influencing and communication skills
• Confident negotiator and presenter at all levels with ability to execute highest standards of stakeholder management
• Highly driven, tenacious and target focused with a proven track record of leading others to achieve and exceed operational KPIs and working collaboratively across teams
• First stage interview will take place virtually on MS Teams
• Second stage interview will take place in person at our London Bridge Hub
• Use of competency-based questions within interviews
• Research the STAR method to aid preparation for interview

Skills

• Excel to 'advanced' level
• Working knowledge of other Microsoft applications
• Analytical skills
• Financial skills
• Presentational skills
• Influencing skills
• Communication skills
• Negotiation skills
• Presentation skills
• Stakeholder management

Location

• London Bridge Hub

Work Type

• Hybrid working model
• Work from home up to three days a week

Experience Level

• Operational people management experience desired but not essential

Benefits

• We trust, value, and support our people to make the difference
• Diversity of thought and experience provides the platform for innovation and creativity
• Eight Affinity Groups
• Investment in the development of our people
• Range of family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support
• 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days
• Employees can work from anywhere in the world for up to eight weeks of the year
• Retail discounts
• Gym discounts
• Season ticket or bicycle loan

About the Company

• Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.
• The Operations & Royalty Distributions department at PRS for Music is crucial in managing the end-to-end process of distributing royalties to its members – both through the main quarterly distributions, and through smaller, monthly distributions. Through a collaborative and inclusive team approach, Distribution Operations work closely with teams across the business to calculate the revenue available for distributions, matching music usage data with licensed revenue and performing agreed control checks to ensure accuracy and completeness. There is also a chance to be involved in PRS' distribution policy decisions and reviews of its operational processes, while delivering record-breaking distributions to PRS members.

Equal Opportunity

• At PRS we are committed to equity, diversity, inclusion and belonging for all. We have taken a holistic approach to ensure that no one feels excluded regardless of age, class, sexuality, gender, race, religion, or ability. We value the needs of everyone in our organisation and strive to build an environment where our employee’s contributions are recognised in order that everyone may thrive.