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About the Role

A Self Directed Services Coordinator drives operational, financial, and regulatory integrity for a 80-person caseload in OPWDD Self-Directed Services—empowering individuals to maximize their independence while maintaining compliance with state and federal healthcare standards.

Responsibilities

• Overseeing a caseload of up to 80 individuals.
• Processing all reimbursements for individuals, vendors, and staff, ensuring compliance with Medicaid and OPWDD requirements.
• Reviewing all staff notes on a monthly basis.
• Monitoring expenses and reviewing monthly expenditure reports, sharing reports with each individual’s team.
• Acting as the main point of contact for individuals’ self-directed services.
• Attending biannual Life Plan meetings and reviewing Life Plans for compliance with Medicaid and OPWDD requirements for service delivery and billing.
• Reviewing Staff Action Plans to ensure alignment with the Life Plan.
• Communicating with various Wildwood departments (HR, Finance, Training) involved in a person’s Self-Direction services.
• Maintaining annual required OPWDD and Wildwood trainings.
• Ensuring all documentation is scanned and saved for 10 years, regularly auditing individual files, and maintaining organization of electronic files.
• Staying updated on OPWDD and Medicaid regulations for Self-Direction services and communicating them to participants.
• Compiling information for individuals receiving a Housing Subsidy, which may include Quality Assurance walkthroughs, home visits, assisting in gathering documents, and completing monthly progress notes for billing.

Requirements

• Bachelor's Degree in a Human Services-related field preferred.
• Associates’ Degree and one-year of experience working with people with Intellectual and Developmental Disabilities may be substituted for a Bachelor's Degree.
• QIDP Preferred.
• A valid NYS driver's license.
• Daily access to a vehicle.
• Driving record acceptable to the agency insurance carrier's standards.

Skills

• Ability to multitask and work independently.
• Ability to work as part of a collaborative team.
• Exceptional organizational and prioritization skills.
• Comfort with learning new technology and teaching this technology to others.
• Knowledge and implementation of Person-Centered Planning.
• People skills.
• Comfort with communicating regularly via all forms of contact.

Location

• Latham, NY 12110
• Latham office/Hybrid WFH after first 60 days

Work Type

• 40 hours/week
• Mon-Fri, 8:30a-4:30p
• flexibility may be required for meetings
• Hybrid

Experience Level

• Experience

Education Level

• Bachelor's Degree
• Associates’ Degree

Salary/Compensations

• $25.00 - $30.55 Hourly
• $25/hr - $30.55/hr

Benefits

• Elite Benefit Package

About the Company

• Wildwood Programs is a provider of educational, residential, employment, and other community-based supports to people with disabilities and their families.
• We hire those dedicated to making a difference in people’s lives.