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About the Role
Provide administrative support to attorneys and staff while serving as one of the first points of contact for prospective and existing clients. Ensure office efficiency and exceptional client service through professionalism, communication, and attention to detail.
Responsibilities
- Greet clients and serve as a welcoming first point of contact
- Answer and direct incoming phone calls
- Respond professionally to client inquiries by phone, email, and text
- Schedule consultations, appointments, and meetings
- Process client payments
- Scanning, copying, and filing
- Process incoming and outgoing mail
- Add and update client information in case management system
- Provide general administrative support to attorneys and staff
- Perform additional administrative duties as assigned
Requirements
- Ability to read, write, and speak Spanish OR French
- Prior experience working for a law firm or not-for-profit that handles immigration matters is a plus
Skills
- Excellent communication skills
- Excellent organizational skills
- Excellent customer service skills
- Proficient with Google Workspace, including Google Sheets
- Ease in picking up new technology/platforms
- Strong attention to detail
- Ability to multitask
- Ability to prioritize responsibilities
- Dependable
- Proactive
- Resourceful
- Willingness to ask questions
- Willingness to learn new skills
- Willingness to take on additional responsibilities
Location
- 42 Broadway Suite 310 New York, NY 10004 United States
Work Type
- Full-time
- Onsite
Education Level
- High school degree or equivalent experience
Salary/Compensations
- $21.00 - $23.00 per hour
Benefits
- Medical
- Dental
- Vision
- Paid time off
About the Company
- Boutique immigration law firm
- Offers an outstanding, team-oriented work environment with opportunities for long-term growth
- Mission-driven team dedicated to helping individuals navigate the immigration process