About the Role
Pritchard Industries is seeking an experienced Area Manager to oversee commercial janitorial, landscaping, snow removal, and light construction operations. This role ensures exceptional customer satisfaction, operational excellence, and profitable growth while managing multiple customer locations and supporting business development.
Responsibilities
- Develop and execute long-term operational strategies and annual business plans to support company growth.
- Manage the daily operations of multiple customer accounts while ensuring contractual obligations are consistently met or exceeded.
- Lead and supervise teams performing commercial janitorial, landscaping, snow removal, and light construction services.
- Oversee scheduling, staffing, labor utilization, equipment, and material resources.
- Manage operating budgets, labor costs, supplies, equipment expenses, and overall profitability.
- Conduct regular customer meetings to ensure satisfaction, address concerns, and identify opportunities for additional services.
- Review operational reports, staffing levels, and service performance to proactively resolve issues.
- Ensure compliance with all company safety policies, customer requirements, and regulatory standards.
- Recruit, hire, onboard, train, mentor, and develop field supervisors and frontline employees.
- Partner with senior leadership to evaluate market performance and implement continuous improvements.
- Assist the sales team by expanding existing customer relationships and identifying new business opportunities.
- Perform additional duties as assigned.
Requirements
- Minimum of five (5) years of progressive management experience in the facilities services industry.
- Required management experience overseeing commercial janitorial, landscaping, snow removal, and light construction operations.
- Proven ability to lead multiple crews while managing scheduling, staffing, budgets, equipment, and customer expectations.
- Strong knowledge of facility maintenance operations, quality assurance, safety compliance, and workforce management.
- Excellent verbal and written communication skills with the ability to interact professionally with clients, vendors, building owners, and senior leadership.
- Demonstrated leadership, organizational, planning, and problem-solving abilities.
- Experience developing existing customer relationships while identifying opportunities for business growth.
- Valid driver's license with the ability to travel throughout the assigned market.
- Experience managing multiple commercial facilities and service contracts.
- Knowledge of snow and ice management operations, landscape maintenance, and construction project coordination.
- Experience with budgeting, P&L responsibility, and business development.
Skills
- Customer Satisfaction
- Operational Excellence
- Profitable Growth
- Scheduling
- Staffing
- Training
- Safety Compliance
- Quality Control
- Budgeting
- Customer Relationship Management
- Business Development
- Leadership
- Organizational Skills
- Planning
- Problem-Solving
- Communication Skills
Location
- Bronx, NY
Work Type
- Full Time
- Onsite
Experience Level
- 5+ years of management experience
Salary/Compensations
- $70,000-$85,000 per year
Benefits
- Paid holidays and vacation time
- Health Benefits Package
- Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
- 401K
- Opportunity for growth
About the Company
- Pritchard Industries participates in E-Verify.
