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About the Role

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Responsibilities

Work with patients and hospital staff to manage MyChart release requests and submit necessary documentation
Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
Provide assistance with work queues, including billing operations, MyChart-related tasks, and the maintenance of release task lists
Prepare and scan incoming mail, email, and faxes into patient charts

Requirements

High School Diploma/GED
Must be 18 years of age OR older
1+ year of customer service experience
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Ability to work full-time onsite at 4773 State HWY 28 Cooperstown, NY 13326
Ability to work from 8:00am to 4:30pm, Monday - Friday

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook

Location

4773 State HWY 28 Cooperstown, NY 13326

Work Type

Onsite
Full-time

Experience Level

1+ year of customer service experience

Education Level

High School Diploma/GED

Salary/Compensations

$18 - $32 per hour

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

About the Company

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Equal Opportunity

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.