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About the Role

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. We are seeking a Hospitality Service Technician to join our Operations team in San Francisco, reporting directly to the Service Manager. In this role, you’ll deliver genuine, anticipatory service that makes every client, guest, and member feel valued, working hand-in-hand with our Culinary, Production, and Technology teams to bring our service standards to life.

Responsibilities

Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs
Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed
Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation
Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery
Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards
Collaborate with team members and perform additional duties as assigned to uphold service excellence

Requirements

Minimum 2 years of serving experience
Food Hygiene/Food Handling and TIPS Certifications preferred
Flexible schedule with the ability to work varied or extended hours as needed
Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees

Skills

Strong communication, interpersonal, and organizational skills
Ability to multitask effectively
Highly motivated team player with leadership qualities
Commitment to service excellence
Coffee experience and basic food & beverage knowledge are a plus

Location

San Francisco

Work Type

Full Time

Experience Level

Minimum 2 years of serving experience

Salary/Compensations

Full Time Hourly Rate: $29
Eligible for Convene's annual incentive performance bonus plan

Benefits

Day-one health coverage for you and your family
24/7 virtual care
Emotional well-being support
Fertility & family planning benefits
Generous PTO
Your birthday off
Paid parental leave
Year-end holiday closure
401K with company match
Support for education, courses, and certifications
Ongoing career growth opportunities
Recognition programs to celebrate milestones
Volunteer and give-back opportunities

About the Company

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
At Convene, our Core Values—Genuine, Relentless, Integrity, and Teamwork—guide everything we do.
Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day.
We want everyone here to feel welcome, supported, and free to be themselves.

Equal Opportunity

Convene Hospitality Group is proud to be an equal opportunity employer.
We welcome applicants of all backgrounds, experiences, and perspectives.