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About the Role

As an Associate, you will manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. This role is designed for professionals eager to learn quickly, take initiative, and develop skills that matter in real business contexts.

Responsibilities

• Manage engagements from start to finish.
• Coordinate with experts to ensure projects deliver clear, actionable insights.
• Serve as the main point of contact between clients and experts, taking ownership of projects.
• Ensure reliable, high-quality results across multiple projects daily.
• Identify and engage experts with relevant experience to meet client needs.
• Reach out to experts to confirm availability and alignment with client objectives.
• Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines.
• Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
• Make informed decisions about expert selection, project scheduling, and outreach strategy.
• Collaborate with teams worldwide to ensure projects meet client expectations.

Requirements

• Strong academic background with an attained Bachelor’s degree from an accredited institution (Minimum GPA of 3.5).
• 6–18 months of professional experience; internships or roles demonstrating client engagement or problem-solving are a plus.
• Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities during school/university.
• Strong verbal and written communication skills; professional and articulate presence.
• Ability to thrive in fast-paced, results-driven environments.
• Ability to take initiative, solve problems independently, and follow through reliably.
• Resilient, resourceful, and unafraid to roll up your sleeves.
• Motivated by goals and driven by measurable outcomes.
• Fluent in English; additional languages are a plus.
• Authorized to work in the U.S., including F-1 visa holders with STEM OPT.

Skills

• Client engagement
• Problem-solving
• Verbal communication
• Written communication
• Professional presence
• Initiative
• Independent problem-solving
• Reliability
• Resilience
• Resourcefulness
• Goal-orientation
• Measurable outcome focus

Location

• New York City

Work Type

• Full-time

Experience Level

• 6-18 months of professional experience

Education Level

• Bachelor’s degree

Salary/Compensations

• $85,000-$115,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus

Benefits

• Clear growth milestones to accelerate your career.
• Potential to advance into leadership roles, including equity opportunities within 24 months.
• Comprehensive paid training in project execution, client management, and professional development.
• Diverse industry exposure.
• Health, dental, and vision insurance.
• 401K plan with guaranteed 3% company contribution.
• Paid vacation, sick leave, and company holidays.
• Monthly commuting and mobile phone stipends.
• Daily office perks: free lunch, snacks, Monday breakfast, and weekly social events.

About the Company

• True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision-making.
• We believe the right knowledge can move the world forward.
• Founded in 2019 in New York City, our firm has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years.
• We are expanding into Europe and beyond.
• At True North Insights, growth comes from initiative and results. You’ll be supported, challenged, and empowered to take ownership and lead from day one.

Equal Opportunity

• True North Insights is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• We don't believe in "perfect" candidates.
• If you’re ready to tackle challenges and grow in a fast-moving environment, you belong here.