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About the Role
Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems.
Responsibilities
- Establish positive contact with customers.
- Investigate the cause of alarm malfunction.
- Explain service to customers.
- Service systems in a timely manner and to company standards.
- Process necessary documentation.
- Provide field direction and training to Level I Service Technicians.
- Provide on-call service as needed.
- All other miscellaneous responsibilities and other duties as assigned.
Requirements
- 3-5 years alarm installation or service experience preferred.
- Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems.
- Basic knowledge of construction and electrical wiring required.
- Demonstrated aptitude or ability to use hand tools is required.
- Good written, verbal, and interpersonal skills.
- Valid driver's license and a clean driving record required.
- Ability to pass a pre-employment screening process.
Skills
- Programming
- Testing
- Inspection
- Installation
- Hand tool usage
- Written communication
- Verbal communication
- Interpersonal skills
Location
- California
- Arizona
- Washington
Work Type
- Full-time
- On-call
- Overtime opportunities
Experience Level
- Level III
- 3-5 years preferred
Education Level
- NICET Certifications
Salary/Compensations
- SIGN ON BONUS UP TO $4,000 DOE
Benefits
- Medical
- Dental
- Vision
- Life insurance
- 401(k) with company match
- Paid Training
- Alarm System Purchase Plan
- Employee Discounts
- Long term disability
- Vacation
- Sick Time
- Holidays
- Bay Alarm Days
- Employee Referral Bonus Program
- Flexible Spending Account
- Employee Assistance Program (EAP)
- Education Reimbursement
- Family Scholarship Programs
- Employee Resource Groups
- Community Service Programs
About the Company
- Bay Alarm is the nation's largest independently owned security company.
- We prioritize internal growth for our employees and offer outstanding promotional opportunities.
- As a family-owned company we value work life balance.
- Work locally and make a difference in your community at one of our 16 branch locations.
- All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
Equal Opportunity
- Bay Alarm is an Equal Employment Opportunity (EEO) employer.
- We value diversity and inclusion and strive to make every employee's experience here enriching.