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About the Role

The Program Assistant provides clerical and program support to the Thrive Wellness Program and the Food Pantry within the Center for Supportive Services. This role involves assisting patients, facilitating educational sessions, managing food pantry operations, and performing data entry and administrative tasks.

Responsibilities

• Processes incoming program referrals and inputs data entry of client demographics, group encounters, and other documentation for patient services.
• Schedules initial appointments and facilitates educational and supportive services in group and individual settings.
• Assists staff with scheduling and checking in patient appointments for intakes, assessments, and programming activities.
• Provides administrative assistance to the Director of Health & Wellness and Health & Wellness Counselor, including supply orders for the THRIVE Wellness Program.
• Provides direct assistance to the Food Pantry by bagging groceries, disseminating groceries to patients, performing pantry intakes, and organizing inventory and documentation.
• Provides phone support, answering incoming calls and providing phone reminders to patients.
• Inputs data into applicable database systems for all assigned programs to facilitate accurate tracking and timely reporting.
• Updates and maintains client information in various electronic charting and database systems, including Medent.

Requirements

• Must be able to communicate clearly and professionally in writing and verbally.
• Must demonstrate the ability to work independently and exercise effective time-management skills.
• Must demonstrate familiarity with computers and MS Office software (Outlook, Word).
• Must possess effective organizational skills and attention to detail.
• Ability to maintain Protected Health Information (PHI) in a confidential manner is required.
• Awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential.

Skills

• Data entry
• Scheduling
• Administrative support
• Phone support
• MS Office software (Outlook, Word)
• Organizational skills
• Attention to detail

Work Type

• Full-time

Experience Level

• One year experience required, preferably in a non-profit setting

Education Level

• Associate Degree in Health and Wellness, Human Services, or related field

Salary/Compensations

• The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations.

Benefits

• Multiple comprehensive medical health insurance plans
• Dental and Vision coverage at no cost
• Paid Time Off package that equals 4 weeks of time in your first year
• 403b with a generous company match
• Paid parking or monthly metro pass
• Professional development opportunities
• Paid lunch breaks

About the Company

• At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression.
• We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.

Equal Opportunity

• Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.