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About the Role

This role is responsible for desktop support, hardware and software management, network administration, Microsoft 365 and Azure Active Directory administration, system maintenance, and end-user support. The ideal candidate is a hands-on IT professional who enjoys troubleshooting technical issues, improving infrastructure, and delivering outstanding customer service while maintaining secure and reliable IT operations.

Responsibilities

Hardware and desktop support
End user support
Microsoft 365 & Network Administration
System Administration
Security & Compliance

Requirements

2–3 years of IT support or systems administration experience.
Strong troubleshooting and analytical skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience administering Microsoft 365 and Azure Active Directory.
Experience with Microsoft Power Automate.
Knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, and VLANs.
Experience supporting Windows environments.
Understanding of cybersecurity best practices and data security.

Skills

Microsoft 365
Azure Active Directory
Microsoft Power Automate
TCP/IP
DNS
DHCP
VPNs
VLANs
Windows environments
Cybersecurity best practices
Data security

Location

Buffalo, NY

Work Type

Full-time

Experience Level

2-3 years

Education Level

Associate degree in Information Systems, Computer Science, Business, or a related field, or equivalent work experience.

Salary/Compensations

$19.00 to $25.00

About the Company

Parallel Employment Group is in partnership with a manufacturing customer.

Equal Opportunity

Parallel Employment Group is an equal opportunity employer