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About the Role

We are seeking experienced candidates to work full-time in office services to join our team in NYC. Ideal candidates will be ready to grow their career in office services and take advantage of internal opportunities at IST Management for training and development toward advancement into management roles. The Event Coordinator will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in hospitality services and coordination.

Responsibilities

Provide on-site White Glove / Five Star Hospitality service and back-up reception duties.
Intake and post events.
Menu refreshing.
Client collaboration for set-ups and presentations.
Greet clients, visitors, and guests; determine the purpose of each person’s visit and direct or escort them to the appropriate location.
Manage all event activities, internal and external meetings, food deliveries, and food placement.
Assist with conference room breakdowns and set-ups, along with general clean-up of office spaces where hospitality is being performed.
Back-up Switchboard Operation - Answer, screen, and direct phone calls to staff or take messages when needed.
Assist with conference room location and appointments.
Perform administrative and clerical support tasks such as ordering supplies and maintaining inventory.
Maintain all logs and reporting documentation with attention to detail.
Adhere to all safety procedures.
Perform other tasks as assigned.
Comply with professional dress code and standards.

Requirements

Ability to confidently interact with clients and visitors.
Excellent communication abilities.
Ready to grow in professional career.
Previous experience in a high-end Hotel, Restaurant or Corporate Services.
High School Diploma or GED required.
Authorization to work for any employer in the US required.
Must comply with professional dress code and standards as outlined in IST Employee Handbook.
Microsoft Office proficiency required and may be tested.
Relevant hospitality/administrative experience with high visitor and call volume in a medium-to-large-sized organization preferred.
45 wpm typing skills.
Good spelling and grammar.
Basic knowledge of Microsoft Office suite.
Effective and professional verbal communication skills.
English is required; other languages are a plus.
Strong organizational skills and calendar management skills.
Resourceful in problem-solving and meeting client/visitor needs.
Professional appearance and outgoing positive demeanor.
Ability to write, read and comprehend correspondence, memos, emails, and basic instructions.
Must be able to work overtime both earlier and later if requested.

Skills

Hospitality services
Coordination
Microsoft Office proficiency
Typing skills
Spelling
Grammar
Verbal communication skills
Organizational skills
Calendar management skills
Problem-solving

Location

Work Type

Full-time
In-office

Experience Level

Experienced

Education Level

High School Diploma or GED

Salary/Compensations

$33/hr-$35/hr USD

About the Company

IST Management is a business process outsourcing company founded in 1997 with over 1,800 employees and operations in over 38 cities across the U.S.
We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services.
IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S.
Honored as one of the Nation’s Best & Brightest Companies to Work For.
Awarded the HR Professional Excellence Award from the Society for Human Resource Management.
Made the INC 5000 list.
Proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense.
Committed to Hiring Our Heroes mission to hire 100,000 active and former service members.

Equal Opportunity

IST is an Equal Opportunity Employer (EOE).
We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.