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About the Role

As a Principal Product Manager – Technical, you will be responsible for the product vision and roadmap for eCommerce features. You will shape product strategy while working with engineering, UX, and applied science teams to deliver features that enhance customer experience and drive business growth. This includes leveraging autonomous agents and machine learning to improve customer journeys and automating decision-making. You will collaborate with internal stakeholders and customers to define features, working across teams on complex, distributed systems that power the end-to-end digital commerce experience.

Responsibilities

Launch new products and features
Develop and communicate a compelling product vision, strategy, and business impact for eCommerce experiences
Own features and services from design through deployment and ongoing support
Collaborate with cross-functional teams (engineering, UX, data science, and business) to deliver end-to-end solutions and support the long-term strategy
Drive the prioritization and roadmap of platform capabilities — including customer account services, order lifecycle, content and product catalog, and personalization infrastructure
Translate customer needs into product requirements and ensure delivery of high-performance, resilient, and scalable systems
Leverage experimentation and data to define the success metrics for features and uncover trends and patterns

Requirements

6 years of Technical Product Management experience
3 years of experience successfully taking technical products from conception through engineering design to launch and scale
Experience working with technical teams, business stakeholders, and customers to define and deliver features
Demonstrated experience driving ‘build vs. buy’ decisions and partnering with third-party vendors and platforms
Ability to make feature roadmap tradeoffs
Strong planning, prioritization, and communication skills
Experience with customer-facing technical products or online services
Bachelor's degree or equivalent practical experience
MBA or advanced technical degree
5 years of experience working cross-functionally with engineering, UX/UI, sales finance, and other stakeholders
Experience in one or more of: Marketing Tech, Pricing, Sales Enablement, or AdTech
Experience building customer facing e-retail or B2B services/products
Experience delivering large-scale commerce platforms and order management systems
Experience with content management, personalization systems, or recommendation engines
Exposure to experimentation platforms and performance optimization
Experience working with machine learning or applied science teams

Skills

Technical Product Management
eCommerce features
Product strategy
Machine learning
Autonomous agents
Customer journeys
Digital commerce
Platform capabilities
Customer account services
Order lifecycle
Content and product catalog
Personalization infrastructure
Product requirements
Data analysis
Experimentation
Build vs. buy decisions
Vendor partnerships
Roadmap prioritization
Planning
Communication
Customer-facing technical products
Online services
Marketing Tech
Pricing
Sales Enablement
AdTech
E-retail
B2B services
Commerce platforms
Order management systems
Content management systems
Recommendation engines
Performance optimization
Applied science

Work Type

full-time
direct-hire

Experience Level

Principal

Education Level

Bachelor's degree or equivalent practical experience
MBA or advanced technical degree

Salary/Compensations

$175,000 - $400,000 / year
Annual performance bonus
Long term incentive (equity/stock)

Benefits

401(k) with employer match
Medical, dental, and vision insurance
PTO, company holidays, and parental leave
15 days of paid time off during their first year
Paid training and certifications
Legal assistance and identity protection
Pet insurance
Employee assistance program (EAP)

About the Company

QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry.
On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector.
We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion.
Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.
QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States.
The company plans to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders.
QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.
Visit www.qxo.com for more information.

Equal Opportunity

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.