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About the Role
A Sales Supervisor drives business by providing exceptional customer experiences and building lasting client relationships. This role involves leading by example on the sales floor, fostering teamwork, and acting as a role model with a strong sense of leadership.
Responsibilities
- Meet personal and store sales goals by ensuring outstanding customer service.
- Establish returning client business by developing and maintaining long-lasting relationships.
- Actively outreach to client base to strengthen relationships via email, phone call, and text messaging.
- Utilize company selling culture and training tools to meet and exceed KPI expectations.
- Actively learn and speak to the trends of each collection to build stronger stylists.
- Maintain organization, upkeep, and cleanliness of both the front and back of house.
- Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader.
- Ensure the sales floor is maintained and beautifully reflects the brand.
- Maintain an active sales floor presence to assist and coach staff in developing strong client relationships.
- Partner with the entire team to execute open + close checklist, shipments, DOR’s, and overall store standards.
- Manage the daily Division of Responsibility and open/close checklist independently when on 1-person coverage.
- Remain coachable and open to feedback for continuous development.
- Actively support Diversity, Equity, and Inclusion initiatives.
Requirements
- Previous management experience preferred but not required.
- Previous sales experience preferred but not required.
- Ability to constantly bend, open, lift, carry, and move merchandise and fixtures up to 25 pounds.
- Continuous standing and walking; ability to move around all store areas and be accessible to customers.
- Ability to occasionally climb ladders.
- Ability to work daily with telephone, POS, and computer equipment.
- Ability to work a flexible schedule including days, nights, weekends, and holidays.
Skills
- Customer focus
- Drive for results
- Team player
- Time management
- Personal credibility
Salary/Compensations
- $22-$23/hr. plus commission
Benefits
- Monthly clothing allowance
- 401(k) with a company match program
- PTO, floating holidays, bereavement