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About the Role

The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation, ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living’s service strategy as well as be the face of the company.

Responsibilities

Develop and implement overall operating strategy aligned with Compass Community Living and client business strategy.
Oversee daily operations, ensuring compliance with Department of Health regulations and Compass Group standards.
Direct safety, sanitation, and maintenance programs.
Conduct regular team member meetings and pre-meal briefings.
Advise and update executives, supervisors, co-workers, and subordinates on relevant information.
Understand market dynamics and business objectives to diagnose strengths, weaknesses, opportunities, and risks.
Analyze and evaluate financial results, identifying opportunities and implementing plans to achieve expected results.
Develop and manage the departmental budget, ensuring maximum value for clients.
Coach and support the team in managing wages, food & beverage costs, and controllable expenses.
Review financial reports to assess performance against budget and develop strategies for improvement.
Understand client business models to prioritize resident needs.
Build and maintain relationships with residents, staff, and other departments.
Review resident satisfaction results and implement improvements.
Improve service by understanding resident needs and providing mentorship and coaching.
Stay aware of market trends and introduce new products to meet resident expectations.
Empower employees to provide excellent service.
Create a positive work environment by serving as a role model.
Establish performance, budget, and team goals.
Solicit employee feedback and address concerns.
Identify developmental needs and coach team members for performance and growth.
Promote professional growth and development of the entire team.
Train and retain talent through behavioral-based interviewing.
Hire food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership.
Ensure employees are treated fairly and equitably.
Act as an empathetic leader while holding self and team accountable.

Requirements

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Previous P&L accountability or contract-managed service experience is desirable.
Strong supervisory, leadership, management, and coaching skills.
Strong communication skills, both written and verbal.
Ability to communicate on various levels to include management, client, customer, and associate levels.
Excellent financial, budgetary, accounting, and computational skills.
Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet.
ServSafe® Certified.

Skills

Food Services Technology/Management
Foodservice operational management
Inventory management
Purchasing
Food and catering trends
Quality control
Production management
Sanitation
Food cost controls
Presentation
P&L accountability
Contract-managed service
Supervisory skills
Leadership skills
Management skills
Coaching skills
Written communication
Verbal communication
Financial skills
Budgetary skills
Accounting skills
Computational skills
Computer proficiency
Microsoft Office Suite
Internet proficiency
ServSafe® Certification

Location

Community

Work Type

Full-time

Experience Level

Five to seven years of direct foodservice operational management experience

Education Level

B.S. Degree in Food Services Technology/Management or related field
A.A. Degree

Salary/Compensations

$85000.00 - $95000.00

Benefits

Bonus
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

About the Company

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century.
Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day.
The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.
The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people.
Morrison Living is a member of Compass Group USA.

Equal Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening.
Morrison Living maintains a drug-free workplace.