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About the Role

The Issue Monitoring/Reviewer is a First Line of Defence (1LOD) role responsible for ensuring the accuracy, completeness, and quality of issue records and ongoing monitoring within Book of Record. This role provides independent review, oversight, and challenge to ensure issues are clearly articulated, risk-aligned, and managed in accordance with internal governance standards. The role supports effective risk management by ensuring that issues are properly documented, monitored, remediated, and reported, with strong alignment to risk, control, and regulatory expectations.

Responsibilities

Perform detailed review of Book of Record issue records to ensure accurate issue description, root cause, and risk alignment.
Validate that issue treatment (mitigate vs. accept) is supported by adequate, audit-defensible rationale.
Ensure completeness and accuracy of required BOOK OF RECORD fields and supporting documentation.
Monitor issue progress across the lifecycle to ensure timely updates and adherence to required timelines.
Provide ongoing oversight to ensure issues are actively managed and remain aligned to risk exposure.
Provide constructive challenge to Issue Owners and Managers to improve clarity and precision of issue documentation.
Identify gaps, inconsistencies, or unsupported assumptions in issue records.
Ensure issue records meet minimum standards prior to escalation to 2LOD Effective Challenge.
Ensure issues are appropriately aligned to Enterprise Risk Taxonomy and Intermediate Risk categories.
Confirm that issue documentation clearly articulates control deficiencies or breakdowns.
Support preparation of issue reporting outputs, including issue status, aging, and severity trends.
Ensure issue data supports transparent and accurate reporting to governance forums and committees.
Partner with Issue Owners, Action Plan Managers, and Business Units.
Provide guidance on issue management standards, expectations, and best practices.
Escalate concerns where issues do not meet required standards or timelines.

Requirements

5+ years experience in risk management, internal audit, controls, or governance.
Strong understanding of Issue Management frameworks and lifecycle.
Strong understanding of Risk, control, and governance principles.
Strong understanding of Three Lines of Defence model.
Experience working with enterprise tools such as Archer (Book of Record) or equivalent GRC platforms.
Experience in issue quality review, testing, or effective challenge roles.
Experience in regulatory, audit, or compliance environments.
Familiarity with risk taxonomies and control frameworks.
Familiarity with issue remediation and control testing concepts.

Skills

Risk Management
Internal Audit
Controls
Governance
Issue Management
Risk Taxonomy
Control Frameworks
GRC Platforms
Archer

Location

250 Yonge Street

Work Type

Salaried

Experience Level

5+ years experience

Salary/Compensations

$56,000.00 - $103,500.00

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans

About the Company

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.

Equal Opportunity

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.