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About the Role

The Associate Director, Onboarding Systems, is responsible for the technology product strategy, governance, and delivery of technology capabilities supporting Global Banking & Markets client onboarding processes, including KYC, AML, and Regulatory Onboarding requirements. The role leads onboarding platform modernization, regulatory change initiatives, and business transformation efforts to enhance operational efficiency, strengthen regulatory compliance, and improve the client onboarding experience.

Responsibilities

Own the strategic direction, governance, and ongoing evolution of the Fenergo (FenX) platform and related onboarding tools and platforms supporting KYC, AML, and Regulatory Onboarding data and document capture processes.
Lead the intake, prioritization, delivery, and governance of BAU enhancements, regulatory changes, defect resolution, system upgrades, and production support activities to ensure platform stability and alignment with business needs.
Oversee business requirements, impact assessments, user acceptance testing (UAT), release management, and implementation activities to ensure changes are delivered effectively and with appropriate controls.
Drive platform modernization, automation, and strategic change initiatives to improve operational efficiency, data quality, client experience, and regulatory compliance.
Oversee onboarding data quality, governance, remediation, and reporting initiatives to support regulatory obligations and business decision-making.
Partner with Compliance, Risk, Operations, and Technology teams to ensure onboarding processes and technology solutions align with evolving regulatory requirements.
Build and manage relationships with business, technology, and external vendor partners to deliver scalable onboarding solutions and achieve strategic objectives.
Act as a trusted advisor and subject matter expert on onboarding technology, client lifecycle management, and tech-enabled regulatory onboarding process design.
Lead, coach, and develop a high-performing team while fostering a culture of collaboration, accountability, and continuous improvement.
Drive organizational change management, stakeholder engagement, training, and business readiness activities to support successful adoption of new capabilities.
Ensure effective controls and compliance practices are embedded within onboarding technology processes and initiative delivery in accordance with Bank policies and regulatory expectations.

Requirements

Experienced banking professional familiar with the GBM business model and associated risks, client data and product suite.
Must possess knowledge of the Corporate Banking and Capital Markets business and/or onboarding regulations.
Must be a highly self-motivated individual with excellent analytical and problem-solving skills, technologically savvy and innovative; creative, a self-starter, results-oriented, detail oriented and organized.
Demonstrated experience leading technology-centered change initiatives highly valuable.

Skills

KYC
AML
Regulatory Onboarding
Dodd-Frank (CFTC, SBS)
Canadian Derivatives
EMIR
OTC market regulations
Fenergo (FenX) platform
Agile methodology
Software development lifecycle

Location

Toronto, Ontario, Canada

Work Type

Full-time

Experience Level

Associate Director
At least 5 years of work experience in similar or related role at a global financial institution.

Education Level

A recognized undergraduate degree is required, preferably in Mathematics, Statistics, Computer Science, Information Systems, IT, or Business.

Benefits

Rewarding career path with diverse opportunities for professional development
Organization committed to making a difference in our communities
Competitive rewards program including bonus, flexible vacation, personal and sick days
Comprehensive benefits that start on your first day

About the Company

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

Equal Opportunity

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.