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About the Role

You will manage accounts by acting as the primary commercial lead, expanding engagement, and strengthening relationships with key stakeholders to embed Ivey as a critical leadership development partner. You will pursue and win new business opportunities, expand revenues through cross-selling, and guide organizations through multi-touchpoint sales journeys. Additionally, you will maintain accurate client records in Salesforce and contribute to sales presentations and proposals.

Responsibilities

• Manage a territory of existing and newly qualified accounts by acting as their primary commercial lead.
• Expand engagement across accounts by executing strategies that embed Ivey as a critical leadership development partner.
• Strengthen relationships with key stakeholders by staying engaged, building trust, and ensuring Ivey is the first choice when they think about leadership development.
• Be the go-to contact for clients, keeping conversations active, solving challenges, and making sure they stay engaged with Ivey.
• Conduct regular business reviews and program impact meetings with clients to identify additional areas Ivey can support with leadership development across the enterprise.
• Turn relationships into long-term partnerships by continuously providing value—delivering insights, thought leadership, and industry expertise that reinforce Ivey's role as a trusted partner.
• Expand the number of connection points within organizations, building strong relationships across multiple levels to solidify long-term partnerships and to scale Ivey Executive Education solutions across the account enterprise.
• Pursue and win new business qualified opportunities handed over from the Business Development team with a goal of building a long-term relationship that drives future growth across the enterprise.
• Expand revenues through active cross-selling and strategic promotion of Ivey Executive Education custom programs, open enrollment courses, facilitation and executive coaching solutions.
• Guide organizations through multi-touchpoint sales journeys, reducing friction in decision-making and ensuring they maximize their investment in Ivey's offerings.
• Identify and engage decision-makers by collaborating across teams to source insights, refine strategies, and develop solutions that address concerns and drive long-term commitments.
• Support internal teams by tracking key performance metrics and helping refine strategies for sales, marketing, and program development.
• Maintain accurate and comprehensive client records in Salesforce, ensuring seamless tracking of engagement, contracts, and service agreements to ensure the broader business has necessary into account history.
• Engage in regular account & territory strategic planning to ensure time is spent on the biggest ROI accounts.
• Contribute to the creation of sales presentations, proposals, business & impact reviews, and other required account-specific support.

Requirements

• Bachelor’s degree, with specialization in business administration preferred.
• Minimum of four years of sales and account management experience with interaction at the senior executive level or in the Corporate Learning and Development community in a related field.

Skills

• Proven success in meeting and exceeding sales targets and building long-term client relationships.
• Strong consultative selling skills
• Results-driven, with a strong commitment to client satisfaction.
• Confidence and credibility in engaging senior executives, HR leaders, and key decision-makers.
• Strategic thinking: you see the bigger picture and know how to connect client challenges with Ivey’s leadership solutions.
• Strong general business knowledge with a proactive approach to staying informed on industry trends and business environment shifts.
• Sound judgment and confidence in making independent decisions, ensuring key stakeholders are involved and informed.
• Excels in a fast-paced, multi-tasking environment, demonstrating strong time management and organizational skills.
• Excellent written and verbal communication skills with the ability to influence, persuade, and drive engagement.
• Experience with Salesforce, LinkedIn Sales Navigator and other sales enablement platforms

Location

• London, Ontario
• Toronto, Ontario

Work Type

• Remote
• Full-time

Experience Level

• Minimum of four years of sales and account management experience

Education Level

• Bachelor’s degree, with specialization in business administration preferred

Salary/Compensations

• $74,800 - $93,551

Benefits

• A collaborative and engaging work culture
• Opportunity to join a community of people-focused professionals
• Market competitive compensation with annual increases available
• Generous benefits package with employer-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, short- and long-term disability programs, no waiting period required.
• Enhanced mental health benefits coverage and resources.
• Life and AD&D insurance for you and your family.
• Out-of-country travel insurance.
• Employee and Family Assistance Program.
• Pregnancy and Parental top-up leave program.
• A generous group retirement savings plan with 7.5% employer contributions.
• Vacation starting at 15 days per year plus 2 paid Ivey Personal Days.
• Paid time off during the School’s December holiday closure.
• Numerous campus-wide arts, culture, and sport events.
• Supports for professional development and career progression opportunities.

About the Company

• Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located.
• Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education.
• Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning.
• Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.
• The Ivey Executive Education is Canada's top-ranked executive education institute.
• Operating at campuses in London Ontario, Toronto, and Hong Kong, we deliver a full range of future- oriented, practical learning experiences for teams and individuals globally.
• We work with organizations across all sectors to develop executives, build leadership capacity, and drive impactful change on Critical Issues.
• Our growing team welcomes driven, collaborative individuals from diverse backgrounds who are eager to help lead the future of management education.
• Apply now to join Ivey Executive Education team and become a vital part of Canada's leading business school.

Equal Opportunity

• Ivey Business School is committed to Equity, Diversity, and Inclusion.
• Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.