Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Client Relationship Specialist is an LPN responsible for developing and maintaining client relations and intake of direct patient referrals made to HCR.
Responsibilities
- Cultivate relationships with physicians and hospitals to facilitate the best Home Care solutions for patients.
- Monitor HCR RightFax folders, label faxes, and attach electronic documents to patient records in Home Care Home Base (HCHB).
- Monitor Intake Team email.
- Produce timely and accurate data entry.
- Enter orthopedic prescreens into HCHB according to agency protocol.
- Provide phone support to the department and triage calls to Intake staff.
- Provide excellent customer service to internal and external customers.
- Participate in department and agency meetings.
- Perform other duties as assigned.
Requirements
- Minimum of 4 years of experience in a clinical setting.
- Exceptional customer service and communication skills.
- Highly proficient and efficient working with a computer.
- Detail-oriented.
- Able to work in a fast-paced environment.
Skills
- Customer service
- Communication
- Computer proficiency
- Detail-oriented
- Working in a fast-paced environment
Location
- Office setting
Work Type
- Full-time
- Onsite
Experience Level
- 4 years of experience in a clinical setting
Education Level
- Graduate of an accredited practical nursing program
- Licensed to practice in NYS
About the Company
- The Client Relationship Specialist is primarily in an office setting and may be exposed to outdoor conditions.
- Sedentary work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
- Physical Requirements: Stand, Sit, Hear, Walk, Talk, Stoop or kneel, Repetitive motion.
Equal Opportunity
- EOE/AA Minority / Female / Disability / Veteran