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About the Role

The Management Executive is a seasoned property management professional responsible for the oversight of a portfolio of high-profile and complex condominiums and cooperatives. This role ensures operational excellence, elevated service standards, and trusted relationships with clients and internal teams, while mentoring Assistant Management Executives.

Responsibilities

• Oversee the management of a portfolio of complex condo/co-op buildings with a focus on premium service and strategic operations.
• Manage and support Assistant Management Executives, supporting their professional development and helping to enhance performance.
• Complete annual evaluation for AME and review responses.
• Act as lead advisor to Boards and partner with AKAM Compliance Department, offering insights on governance, budget planning, capital improvements, and regulatory compliance.
• Recommend qualified professionals and vendors as needed to support the general maintenance and long-term health of the buildings.
• Support and facilitate the execution of capital projects, vendor management, and contractor oversight.
• Prepare board package and presentation for and attend Board meetings, annual shareholder or unit owner meetings, Town Halls, and legal proceedings.
• Prepare and distribute monthly management reports, Board meeting packages, and all supporting documentation.
• Partner with Finance, Compliance, Operations, Closings, and other internal teams as needed.
• Provide support with yearly building insurance renewal.
• Develop operating and capital expense budgets in conjunction with the Financial Analyst.
• Manage property operations in accordance with the approved annual budgets.
• Review monthly financial reports such as bill proofs for monthly statements, monthly management report, and arrears.
• Responsible for all charges and payments via Yardi/Avid.
• Resolve escalated resident and Board concerns with professionalism and discretion.
• Submit Weekly Action List to Board and internal AKAM reporting by specified deadline.
• Conduct building inspections every week and follow through on maintenance, staffing concerns, service, and compliance items.
• Reinforce AKAM's service culture through hands-on leadership and strategic engagement.
• Serve as a resource for internal process improvements and client retention strategies.
• Respond and address all emergency calls in a timely manner, including after-hours.
• Host monthly team meetings for onsite teams and corporate associates.
• Oversight of Resident Manager / Super and building staff.
• Host staff meetings at least bi-annually with onsite staff.
• Additional responsibilities may be assigned based on team or portfolio needs.

Requirements

• Demonstrate mastery of condo/co-op operations, including governance, compliance, and fiscal management.
• Provide strategic oversight and reliable execution.
• Lead by example, setting high standards for service delivery, professionalism, and accountability.
• Anticipate and resolve issues proactively, serving as a trusted problem-solver for Boards, residents, and staff.
• Critical thinking with the ability to understand the big picture needs of both the buildings and AKAM.
• Demonstrate a proactive approach to your role and its responsibilities.
• Effective verbal and written communication.
• Ability to work in a fast-paced environment.
• Expected to be in corporate office (pending on capacity).
• Strong organizational and time management skills.
• Bachelor’s Degree in Business Administration or related fields preferred.
• Minimum 5–7 years of experience managing luxury residential or mixed-use buildings.
• Strong leadership and team development skills.
• Proficiency in property management systems and financial reporting.
• In-depth knowledge of NYC codes, compliance agencies, and labor environments.
• Excellent communication, organization, and conflict-resolution skills.
• Ability to manage multiple priorities in a fast-paced, high-expectation environment.

Skills

• Yardi
• FreshService
• DocuSign
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• ADP
• BuildingLink
• Monday.com
• AvidXchange
• Site-Compli
• Property management systems
• Financial reporting
• Leadership
• Team development
• Communication
• Organization
• Conflict-resolution

Location

• FL

Work Type

• Exempt

Experience Level

• 5-7 years

Education Level

• Bachelor’s Degree in Business Administration or related fields preferred