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About the Role
Provide quality food and beverage service to our Guests by providing courteous, professional, efficient service, and therefore ensuring customer satisfaction, while embracing the values of the Company Culture and Guiding Principles.
Responsibilities
- Provide value added service to Guests by doing whatever is reasonable and possible to meet or exceed Guest expectations.
- Communicate effectively with Guests, co-workers, and supervisors.
- Ensure the restaurant is in proper condition for Guest arrival.
- Complete opening and closing side work as directed.
- Greet and welcome all Guests with a smile at the tables, suggest specials using suggestive selling techniques.
- Adhere to Hotel’s standards of operations.
- Ensure compliance with licensing laws, health and safety, and other statutory regulations.
- Maintain a clean, safe, and secure environment for guests and associates.
- Maintain a clean, pleasant, and professional image to the guest.
Requirements
- Take food and beverage orders correctly, giving prompt, efficient, and correct delivery of order to the Guest.
- Promptly present the Guest with a check and collect all monies for full payment of check.
- Keep the immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Excellent communication, organizational, and guest service skills required.
- At all times project a favorable image of the Hotel to the public.
- Must have open availability to work weekends and holidays.
Skills
- Food and beverage service
- Guest service
- Communication
- Organizational skills
- Suggestive selling
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- Associate's Degree
Benefits
- Competitive Pay
- Bonus Opportunities
- Training & Development
- Opportunity for Advancement
- Medical
- Dental
- Vision
- 401k with Match
- Paid Time Off
- Holiday Pay
- Free Parking
- Hotel Discounts
About the Company
- The organization is driven by its Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus.
- The company has a reputation for providing guests with genuine hospitality and a commitment to service that exceeds expectations.
- As a growing organization, the company's passion is serving guests and providing an unforgettable experience.
- They create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity, and superior quality and service.
Equal Opportunity
- The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.