Payment Center- Bilingual Customer Service Representative at Freeway Insurance Services America, LLC | NY, US | Rezi

Payment Center- Bilingual Customer Service Representative at Freeway Insurance Services America, LLC

Payment Center- Bilingual Customer Service Representative

Freeway Insurance Services America, LLC · NY, US

Today

Payment Center- Bilingual Customer Service Representative

Freeway Insurance Services America, LLC · NY, US

2 hours ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Customer Service Rep at a Payment Center, you will be the liaison between the Company and the customer.

Responsibilities

  • Process customer monthly payments.
  • Manage large amounts of inbound calls in a timely manner.
  • Engage in active listening with callers, confirming or clarifying information and diffusing any customers, as needed.
  • Connect very quickly; build and leverage client relationships.
  • Complete mail sorting tasks.

Requirements

  • Bilingual in English and Spanish preferred.
  • Sales or customer service experience.
  • Ability to build relationships with sales customers.
  • Excellent follow-up and multi-tasking skills.
  • Ambitious professional motivated by opportunity for advancement.
  • Excellent written and verbal communication skills.

Location

  • On site

Work Type

  • Full-time

Education Level

  • High School Diploma or GED

Salary/Compensations

  • $15-$16/ hourly

Benefits

  • Recognition culture
  • Comprehensive Benefits package including medical, dental, vision and life insurance
  • Retirement Plan: A 401K plan with a percentage of company-matched contributions
  • Fitness: We reimburse up to $10 a month to an employee for their gym
  • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
  • Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans.

About the Company

  • Confie and its family of companies - Freeway Auto Insurance, Acceptance Insurance, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader in Insurance Journal for Tenth Straight Year!
  • With over 1,250 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights!
  • We are proactively looking for bright, talented, and motivated individuals who are goal-oriented and excited for career advancement.
  • Come Grow with Us!