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About the Role

As a Bar Lead, you will support daily bar operations, special programming, and maintain a clean, safe, and organized service area. You will manage inventory, ordering, and scheduling, provide guidance to the bar team, and shape the bar's atmosphere to ensure smooth operations, strong teamwork, and a positive guest experience.

Responsibilities

• Manage bar inventory, including monitoring stock levels, placing orders, and ensuring adequate supplies for daily operations
• Lead the overall energy and guest experience of the space by actively shaping and maintaining the bar’s vibe
• Create and manage bartending team schedules to support operational needs
• Provide guidance and day-to-day support to bartending staff to ensure consistent service and adherence to standards
• Provide friendly, efficient bar service in a guest-focused environment
• Prepare and serve menu beverages using established recipes and standards to maintain consistency and quality
• Check valid identification and ensure all alcohol service meets legal requirements and company guidelines
• Operate the point-of-sale (POS) systems accurately and efficiently, including handling payments, and closing out tabs in accordance with cash handling procedures
• Create welcoming interactions with travelers and local guests
• Support bar setup, restocking, and breakdown as needed
• Assist with special programming such as live music, themed nights, and seasonal events
• Occasionally support and cover banquet events as needed
• Maintain a clean, safe, and organized bar area in accordance with health and safety standards

Requirements

• 2+ years of bartending, event, or hospitality service experience preferred
• Excellent customer service and interpersonal skills
• Comfortable engaging with an international guest community
• Reliable, punctual, and team-oriented
• Able to work in a fast-paced service environment
• Evening, weekend, and holiday availability required
• ServSafe or Food Handler’s Certificate helpful but not required
• Ability to stand and move throughout the bar area for extended periods of time
• Frequent use of hands and arms to prepare and serve beverages, operate equipment, and handle transactions
• Ability to lift and carry items such as beverage cases and supplies (up to 30 pounds)
• Ability to reach, bend, and stoop in a fast-paced, active work environment
• Ability to communicate clearly with guests and team members in a moderate to loud environment
• Visual ability to read menus, labels, screens, and point-of-sale systems

Skills

• Bartending
• Inventory management
• Scheduling
• Team leadership
• Customer service
• Interpersonal skills
• POS systems operation
• Cash handling

Location

• New York City

Work Type

• Full Time
• Evening and weekend availability required

Experience Level

• 2+ years of bartending, event, or hospitality service experience preferred

Salary/Compensations

• $20-23 per hour + tips

Benefits

• Medical
• Dental
• Vision
• Disability
• Vacation
• Sick leave
• 403b with company match
• Free stays at other HI USA hostels (subject to availability)
• On-the-job training
• Opportunities for growth within HI USA
• Friendly and inclusive work environment
• Discounts on hundreds of brands

About the Company

• HI USA is a nonprofit organization that helps people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities.

Equal Opportunity

• At HI USA, we celebrate diversity and welcome individuals of all backgrounds.