Director of Operations & Growth at Trivium | London, England, GBR | Rezi

Director of Operations & Growth at Trivium

Director of Operations & Growth

Trivium · London, England, GBR

Today

Director of Operations & Growth

Trivium · London, England, GBR

an hour ago
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About the Role

This role exists to close the gap between the CEO's vision and the company's execution capacity. The company helps consumer brands win on Amazon and is experiencing rapid growth, requiring infrastructure development to match demand. The ideal candidate is a proactive problem-solver who can independently research, strategize, and implement solutions.

Responsibilities

  • Build and run the engine for acquiring Amazon brands through outbound efforts, partnerships, and referrals.
  • Test acquisition channels, measure results, and eliminate ineffective strategies.
  • Own the client acquisition pipeline from initial contact to signed agreement.
  • Design the business's operating system, including workflows, SOPs, dashboards, and handoffs.
  • Build production-ready AI-powered automations to replace manual tasks.
  • Select, implement, and drive adoption of the technology stack.
  • Test new marketing channels and formats, managing vendors and freelancers.
  • Translate CEO ideas into scoped, resourced, and launched marketing campaigns.
  • Report on the performance of marketing initiatives.
  • Grow the company's and CEO's personal brand presence across relevant channels.
  • Build repeatable content and distribution systems for increased visibility.

Requirements

  • Proven experience in senior operations, with a focus on building new systems rather than maintaining existing ones.
  • Demonstrated ability to create lasting workflows, processes, automations, and systems.
  • Proficiency in using and building AI-driven automations and workflows for business applications.
  • Experience in a digital marketing or agency environment, specifically within the operations of a growing services business.
  • Ability to think strategically and independently research problems, presenting multiple well-reasoned options.
  • Resourcefulness in execution, including identifying and managing external resources like freelancers or agencies.
  • Audited all systems, tools, vendors, and workflows within the first 30 days.
  • Identified the three biggest bottlenecks and presented recommendations within the first 30 days.
  • Launched at least two AI-driven automations in daily use within the first 60 days.
  • Documented and tracked the client acquisition pipeline with measurable activity within the first 60 days.
  • Put core processes in writing within the first 60 days.
  • Operating independently in the four key areas without day-to-day sign-off within the first 90 days.
  • Established a working acquisition motion with measurable results within the first 90 days.
  • Reduced CEO's time spent on execution, allowing more focus on vision within the first 90 days.

Skills

  • Systems design
  • AI automation
  • Workflow development
  • SOP creation
  • Dashboard creation
  • Client acquisition pipeline management
  • Channel testing and measurement
  • Vendor management
  • Freelancer management
  • Marketing campaign execution
  • Brand building
  • Content strategy
  • Distribution strategy
  • Strategic thinking
  • Independent research
  • Problem-solving
  • Resourcefulness
  • AI tool usage
  • AI workflow building
  • Digital marketing operations
  • Agency operations
  • Services business operations
  • Growth strategy
  • Revenue generation understanding

Location

  • Remote

Work Type

  • Remote
  • Full-time

Experience Level

  • Senior
  • Director

Salary/Compensations

  • Based on experience

About the Company

  • Helps consumer brands win on Amazon.
  • Experiencing rapid growth and launching new offers.
  • Focuses on infrastructure development to meet demand.