Housing Case Manager at CATHOLIC CHARITIES OF CHEMUNG/SCHUYLER | City of Elmira, NY, United States | Rezi

Housing Case Manager at CATHOLIC CHARITIES OF CHEMUNG/SCHUYLER

Housing Case Manager

CATHOLIC CHARITIES OF CHEMUNG/SCHUYLER · City of Elmira, NY, United States

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Housing Case Manager

CATHOLIC CHARITIES OF CHEMUNG/SCHUYLER · City of Elmira, NY, United States

an hour ago
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About the Role

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities of Chemung and Schuyler Counties has offices in Elmira and Watkins Glen and is rooted in a deeply held belief in the dignity of all people. We work to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice. We proudly serve and employ people from all backgrounds and experiences. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Responsibilities

  • Coordinate care for resident services, providing education, support, and accountability.
  • Prepare assessments and develop/implement individual service plans.
  • Assist residents in achieving goals and facilitate groups and activities.
  • Teach and assist residents in developing ADA skills, communication, and self-advocacy skills.
  • Facilitate resident involvement and community activities.
  • Make referrals to community-based services and assist in accessing/maintaining entitlements/benefits.
  • Advocate for needed services and assist residents in meeting tenancy obligations.
  • Meet regularly with the Senior Housing Supervisor for file documentation review.
  • Maintain accurate case file records and reports based on funding source requirements.
  • Facilitate the integration of residents into the community.
  • Ensure licensed apartments are maintained at standards for apartment recertification.
  • Ensure resident fees related to rent and phone bills are paid in a timely manner.
  • Assist residents in complying with treatment/service providers.
  • Serve as an advocate/mediator for residents experiencing difficulties with landlord/tenant disputes or provider, employment, funding related issues.
  • Act as a resource and assist residents transitioning from the program to a more/less restrictive level of care.
  • Conduct routine housing inspections to assess resident needs and identify those requiring assistance.
  • Attend staff meetings, treatment team/provider meetings, and staff development/training seminars.
  • Conduct housing-related screening, client intake, and assessments.
  • Ensure all program criteria and eligibility are met.
  • Assess, advocate, and provide linkages to community-based services.
  • Process Catholic Charities residential housing admissions.
  • Develop relationships with area landlords to facilitate recipient placement.
  • Assist recipients with the housing search process, including identifying housing options, accompanying recipients to view units, advocating with landlords, and assisting with paperwork.
  • Complete other duties as assigned.

Requirements

  • Associates Degree in human services field or related field preferred.
  • Two years’ experience in Human Services or related field preferred.
  • A combination of education and experience may be substituted at the discretion of the Executive Director.
  • Ability to use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle.
  • Ability to stand, sit, walk, bend, stoop, kneel, and reach.
  • Ability to climb up or down stairs.
  • Ability to reach above or below shoulders.
  • Ability to occasionally lift or move objects weighing up to 10 lbs.
  • Ability to sit at a desk or in a vehicle for long periods of time.
  • Ability to read, write, and interpret written documents.
  • Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.
  • Offer of employment will be contingent upon successful completion of a background check.

Skills

  • Coordination of care
  • Education
  • Support
  • Accountability
  • Assessment
  • Service plan development
  • Goal achievement assistance
  • Group facilitation
  • Activity facilitation
  • ADA skills development
  • Communication skills
  • Self-advocacy skills development
  • Community integration
  • Referral services
  • Entitlement/benefit access
  • Advocacy
  • Tenancy obligations assistance
  • File documentation
  • Case file record maintenance
  • Reporting
  • Program compliance
  • Housing inspections
  • Household supply replacement
  • Property maintenance
  • Rent payment assistance
  • Phone bill payment assistance
  • Delinquency issue assistance
  • Treatment/service provider compliance
  • Advocacy/mediation
  • Landlord/tenant dispute resolution
  • Provider/employment/funding issue resolution
  • Transition assistance
  • Continuity of care
  • Resident rights protection
  • Confidentiality protection
  • Screening
  • Client intake
  • Linkage to community-based services
  • Housing search assistance
  • Landlord relations

Location

  • Elmira
  • Watkins Glen

Work Type

  • Full-Time

Experience Level

  • Two years’ experience in Human Services or related field preferred

Education Level

  • Associates Degree in human services field or related field preferred

Salary/Compensations

  • $21.50 an hr

Benefits

  • Competitive salary
  • 403b retirement plan
  • Generous time off package
  • Work-life balance
  • Comprehensive benefits package
  • Supportive and collaborative environment
  • Opportunities for growth and development
  • Intrinsic reward of truly making a difference in people's lives

About the Company

  • Catholic Charities of Chemung and Schuyler Counties is a regional agency of Catholic Charities of the Diocese of Rochester.
  • Rooted in a deeply held belief in the dignity of all people.
  • Works to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice.
  • Proudly serves and employs people from all backgrounds and experiences.

Equal Opportunity

  • We proudly serve and employ people from all backgrounds and experiences.
  • EOE/AA Disability/Vet