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About the Role
The Housing Case Manager (HCM) plays a core role in coordinating care for resident services, providing education, support, and accountability to ensure residents receive necessary services and the program remains compliant with all regulations.
Responsibilities
- Coordinate care for resident services.
- Provide education, support, and accountability to residents.
- Prepare assessments and develop/implement individual service plans.
- Facilitate groups and activities.
- Teach and assist residents in developing essential life skills.
- Make referrals to community-based services.
- Assist residents in accessing and maintaining entitlements/benefits.
- Advocate for needed services.
- Assist residents in meeting the obligations of tenancy.
- Meet regularly with the Senior Housing Supervisor for file review.
- Maintain accurate case file records and reports.
- Facilitate resident integration into the community.
- Conduct routine housing inspections and identify residents needing assistance.
- Attend staff meetings, treatment team meetings, and training seminars.
- Complete other duties as assigned.
Requirements
- Associate’s degree in human services field or related field preferred.
- Two years’ experience in Human Services or related field preferred.
- Relevant combination of education and experience will be considered.
- Ability to use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle.
- Ability to stand, sit, walk, bend, stoop, kneel, and reach.
- Ability to reach above or below shoulders.
- Ability to occasionally lift or move objects weighing up to 10 lbs.
- Ability to sit at a desk or in a vehicle for long periods.
- Ability to read, write, and interpret written documents.
- Adherence to all applicable federal and state laws and regulations.
- Successful completion of a background check is required.
Skills
- Coordination of care
- Education
- Support
- Accountability
- Assessment
- Service plan development
- Facilitation
- Referral
- Advocacy
- Tenancy obligations
- File documentation
- Record keeping
- Community integration
- Housing inspections
- Communication
- Mediation
Location
- Elmira
- Watkins Glen
Work Type
- Full-Time
Experience Level
- Two years’ experience in Human Services or related field preferred
Education Level
- Associate’s degree in human services field or related field preferred
Salary/Compensations
- $21.50 an hour
Benefits
- Competitive salary
- 403b retirement plan
- Generous time off package
- Work-life balance
- Comprehensive benefits package
- Supportive and collaborative environment
- Opportunities for growth and development
- Intrinsic reward of making a difference
About the Company
- Catholic Charities of Chemung and Schuyler Counties is a regional agency of Catholic Charities of the Diocese of Rochester.
- Rooted in a deeply held belief in the dignity of all people.
- Works to reduce poverty, promote wellness and self-sufficiency, and advocate for social justice.
- Proudly serves and employs people from all backgrounds and experiences.
Equal Opportunity
- Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet