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About the Role

The Patient Access Specialist (PAS) is responsible for managing patient intake, collecting necessary data including insurance information, and ensuring payment for services. This role also involves processing medical records and entering clinical data into the HIT system to support healthcare providers. The position operates on a Full-Time basis at the Insights Outpatient CCBHC Program.

Responsibilities

• Conduct all related paperwork and other duties associated with billing orientation.
• Collect co-pays, self-pays and produce cash receipts.
• Review other methods of payment such as third-party and Medicaid.
• Assist patients with Medicaid applications, obtain necessary documentation.
• Utilize the H.I.T. system to enter all billing information, system audits and update data.
• Work with patients, third party payers, Medicaid, State and Federal agencies to collect payment, address questions and resolve concerns.
• Confirm benefit eligibility and determine level of benefits.
• Obtain Pre-Authorization from insurance companies for services if patient has not done so.
• Follow up with insurance companies to work claim denials.
• Prepare weekly and monthly reports of Medicaid billing.
• Maintain an orderly flow of patients and direct them to the appropriate area.
• Initiate cash receipt and collect payments for all patients.
• Complete chart audits after patient termination.
• Provide Reception Desk coverage when necessary.
• Perform other duties as assigned.

Requirements

• High School Degree /GED required.
• Excellent verbal and written communication skills.
• Knowledge of Medicaid and Third-Party claim procedures.
• Proficiency with basic computer applications, including Microsoft Office.
• Experience in Accounts Receivables.

Skills

• Microsoft Office

Location

• Insights Outpatient CCBHC Program

Work Type

• Full-Time

Education Level

• High School Degree /GED
• Associate’s degree preferred

Salary/Compensations

• $20.00 - $23.00 per hour

Benefits

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).
• Sign-On incentive up to $1,500!

About the Company

• Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues.

Equal Opportunity

• Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.