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About the Role

The Sales Pro is a self-motivated, customer-centric representative responsible for promoting NAPA's products and services, expanding business with new and existing customers, and sustaining customer relationships.

Responsibilities

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
• Promote the entire line of NAPA products and programs to Wholesale Customers.
• Develop plans with the local Store Manager to increase sales and proactively initiate, manage, and develop leads locally.
• Identify specific customer needs and align solutions with NAPA's offerings.
• Collaborate with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines.
• Engage customers and maintain connections through all of NAPA's eSales programs.
• Perform educational seminars, clinics, and presentations on NAPA product lines and services.
• Maintain customer satisfaction and provide strong customer service, including resolving customer problems, complaints, and questions in person or by telephone.

Requirements

• Prior experience in a Retail store or outside sales.
• 2+ years of experience in a customer-focused role.
• Ability to perform in a quota-driven environment.
• Understand and demonstrate basic selling skills (preparation, managing meetings, handling resistance, closing, account maintenance).
• Capability to present information in group meetings.
• Valid driver's license with no more than 2 moving violations in the last 4 years.
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary.
• Stamina to stand and walk for the entire work shift.
• Ability to lift up to 60 lbs of merchandise.
• Clear speaking and attentive listening skills.
• Ability to set expectations, meet commitments, track results, and manage accountability.
• Ability to inspect, protect, and maintain company assets, merchandise, vehicles, building, and people.

Skills

• Selling
• Customer relationship management
• Communication
• Leadership
• Strategic thinking
• Team development

Location

• Local

Work Type

• Full-time

Experience Level

• 2+ years of experience

Education Level

• Bachelor's Degree (Preferred)

Salary/Compensations

• $59,500

Benefits

• Health Insurance (medical, dental, vision)
• Retirement Plan (401(k) with company match)
• Paid Time Off (vacation, personal days, holidays, sick days, paternal leave)
• Employee stock purchase plan
• Tuition reimbursement
• Professional development opportunities
• Wellness programs

About the Company

• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Equal Opportunity

• GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
• GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.