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About the Role

Nordstrom Rack is seeking team members to join their fast-paced, high-energy environment. You will help customers find great deals while ensuring a quick, easy, and fun shopping experience. Multiple roles are available in Sales, Cashier, Stock, and Fulfillment departments.

Responsibilities

• Create a smooth fitting room experience by greeting customers, taking them to fitting rooms, and returning clothing to the floor.
• Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program.
• Keep stockrooms organized and complete inventory processes, ensuring merchandise is properly checked in and accurately ticketed.
• Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day.
• Assist customers with a variety of transactions through a seamless and friendly experience.
• Demonstrate expertise in all technologies used in the store environment.
• Defuse customer situations and provide resolutions in a timely and effective manner.
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer’s orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.

Requirements

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE).
• The ability to work a flexible schedule based on business needs.
• Consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Skills

• Communication
• Interpersonal skills
• Accountability
• Initiative
• Ownership
• Organizational skills
• Attention to detail
• Prioritization
• Inventory management systems
• Customer service

Location

• Los Angeles
• San Francisco

Work Type

• Full-time
• Part-time

Salary/Compensations

• $16.75 - $17.45 Hourly

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• Holidays

About the Company

• Nordstrom Rack is a retail company.
• Nordstrom is proud to offer a variety of benefits to support employees and their families.

Equal Opportunity

• Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
• Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.