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About the Role

As a Casino Cashier Representative, you will process monetary transactions for guests and internal departments, deliver exceptional guest service, promote the MGM Rewards program, and ensure all interactions are efficient and professional. You will uphold regulatory requirements and company policies to contribute to a seamless and trustworthy gaming experience.

Responsibilities

• Assists guests with transactions in line with Casino credit policies, and within specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and Cage
• Ensures the security of company assets throughout the shift, including cash, chips, and tokens
• Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program
• Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with outlined company policies and procedures
• Escalates guest complaints to the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area
• Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft as well as principles of responsible gaming and ensure consistent promotion of GameSense to all guests
• Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance policy and completes all reports or forms accurately in compliance with Title 31

Requirements

• Must be 21 years of age or older
• High School Diploma, or GED
• 1+ years of prior relevant experience

Location

• Las Vegas, Nevada

Work Type

• Full-time

Experience Level

• 1+ years

Education Level

• High School Diploma or GED

Salary/Compensations

• $17.50 plus tips

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

About the Company

• The SHOW comes alive at MGM Resorts International
• We seek individuals to create unique and show-stopping experiences for our guests.