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About the Role

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.

Responsibilities

• Greet and assist visitors, ensuring a positive and professional first impression
• Manage emails and general inquiries, routing as appropriate
• Coordinate visitor access, badging, and check-in processes
• Maintain front desk organisation, cleanliness, and readiness at all times
• Schedule meetings and manage conference room bookings
• Support office operations including mail distribution, deliveries, and supply inventory
• Coordinate with vendors and service providers as needed
• Assist with planning and execution of office events and meetings
• Partner with Facilities, IT, and Security teams to support workplace needs
• Maintain accurate records and handle sensitive information with discretion

Requirements

• 1–3 years of experience in a front desk, receptionist, or administrative role
• Strong verbal and written communication skills
• Proficiency in Microsoft Office or Google Workspace
• Ability to multitask and prioritise in a fast-paced environment
• Strong organizational skills and attention to detail
• Professional demeanour with a customer-service mindset
• Experience in a corporate or high-growth blended manufacturing/office environment
• Familiarity with visitor management systems (Envoy)
• Experience supporting facilities or office operations
• Basic knowledge of access control and office security protocols
• Experience coordinating vendors, deliveries, and events
• Strong problem-solving skills and ability to work independently

Skills

• Microsoft Office
• Google Workspace
• Visitor management systems
• Access control
• Office security protocols
• Vendor coordination
• Delivery coordination
• Event coordination
• Problem-solving

Location

• U.S.
• Europe
• Middle East
• Asia-Pacific

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• Secondary school GCSE or equivalent
• Foundation degree preferred
• Bachelor’s degree preferred

Benefits

• Comprehensive total rewards package aligned to your country office location

About the Company

• Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.
• Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies.
• With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
• For more information, visit www.shield.ai.
• Follow Shield AI on LinkedIn, X, Instagram, and YouTube.