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About the Role

Provides oversight and leadership to residential programs, supporting the Mission of Residential Services to create a safe and functional living environment for individuals with developmental disabilities, empowering them to become active members of their community.

Responsibilities

• Proactively monitor and enforce compliance with all applicable rules, regulations, and laws.
• Stay informed on program support needs including human resources, recruitment, training, information technology, and property management.
• Ensure readiness for external and internal reviews and surveys by maintaining accurate documentation and implementing compliance checks.
• Ensure high-quality support services that uphold individual rights and foster growth across homes, programs, sites, and the community.
• Lead in fostering positive relationships and communication with individuals, families, staff, advocates, and the community.
• Ensure high quality medical care, support, and coordination is being provided.
• Analyze agency data to identify, develop, and implement improvement plans.
• Initiate communication regularly with AVP to provide updates on program operations and significant events.
• Ensure schedules and assigned tasks meet the needs of the people supported.
• Ensure timely notifications, enforce protections, provide immediate training, and maintain accurate documentation in compliance with incident management policy.
• Provide supervision and development of Senior Residential Supervisors.
• Monitor SRS performance and adherence to SRS manual.
• Provide oversight of the corrective action process for all staff in programs.
• Monitor and ensure employee compliance in all required trainings.
• Ensure confidential and thorough recordkeeping, with mandatory retention purging for individual and staff-related activities and incidents.
• Monitor individual vacancies within the program and coordinate assessments and admissions.
• Be available 24 hours a day in a chain of command to answer questions and concerns from overseen sites, excluding planned PTO.
• Be on-site during evenings, overnights, and weekends as duties require.
• Conduct weekly on-site visits to each home on the caseload.
• Adhere to the Residential Director Manual.
• Actively support and lead agency initiatives, special projects, grants, and committee assignments.
• Participate in meetings, trainings, and required projects.
• Comply with all agency policy and procedures.
• Perform other duties as assigned.

Requirements

• At least 6 years of full-time management experience provided to individuals with developmental disabilities.
• Valid Driver’s License that meets agency policy.
• Ability to handle multiple tasks simultaneously.
• Ability to meet physical requirements of the position: standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing.
• Ability to lift 35 lbs.
• Ability to lift and transfer individuals manually and mechanically as required.
• Ability to move, reposition, and place individuals in pieces of equipment.
• SCIP-RW certification.
• CPR certification required.

Work Type

• Full-time

Experience Level

• 6 years of management experience

Education Level

• Associate degree preferred
• High school diploma or equivalent required

Salary/Compensations

• $62,353.20

About the Company

• The Mission of Residential Services is committed to providing a continuum of residential settings, creating a safe and functional living environment for individuals with developmental disabilities. Through collaboration, individuals are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives.