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About the Role

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team at TRU By Hilton Albany Crossgates Mall. This role is essential in maintaining the highest standards of cleanliness and guest satisfaction during weekend shifts. The ideal candidate will lead housekeeping staff with strong organizational skills and a commitment to excellence.

Responsibilities

• Supervise and coordinate the activities of the housekeeping team during weekend shifts.
• Ensure all guest rooms, public areas, and back-of-house areas meet hotel cleanliness standards.
• Train, motivate, and evaluate housekeeping staff to achieve optimal performance.
• Manage inventory of cleaning supplies and linens, placing orders as necessary.
• Respond promptly to guest requests and resolve any housekeeping-related issues efficiently.
• Maintain compliance with health and safety regulations.
• Prepare and submit reports as required by management.
• Clean and prepare guest rooms, bathrooms, and public areas.
• Change linens, make beds, restock supplies.
• Follow all safety and cleaning procedures.
• Report maintenance or safety concerns.
• Keep housekeeping carts and work areas organized.
• Provide friendly, professional customer service.
• Work independently and with the housekeeping team.

Requirements

• Previous experience in housekeeping or supervisory role, preferably in a hotel environment.
• Strong leadership and communication skills.
• Ability to work weekends is mandatory.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Basic computer skills for reporting and scheduling.
• Hotel housekeeping or cleaning experience preferred, but no experience required.
• Strong attention to detail and ability to work efficiently.
• Reliable, punctual, and able to work independently.
• Must be available for weekends, nights, and holidays.

Skills

• Leadership
• Communication
• Organizational skills
• Attention to detail
• Teamwork
• Customer service

Location

• Albany, NY

Work Type

• Weekend shifts
• Full-time

Experience Level

• Supervisory

Salary/Compensations

• $17.00- 19.00 per hour

Benefits

• Competitive pay
• Paid weekly
• Opportunity to work in a supportive team environment
• Gain valuable experience in the hospitality industry
• Employee discounts at Hilton properties
• Health, Dental, Vision
• Life Insurance
• 401(k)
• PTO
• Company Discounts
• Supportive, respectful work environment

About the Company

• MCHG is a hospitality company built on Fun, Family, Integrity, and Respect.
• We are committed to Positively Impacting Lives—for our guests and our team.
• TRU By Hilton Albany Crossgates Mall combines a vibrant atmosphere with exceptional service in the heart of Albany, NY.
• We are committed to providing a welcoming environment for both guests and employees.
• Join our team and contribute to delivering memorable experiences in a dynamic and growing hospitality brand.

Equal Opportunity

• MCHG is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.