Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This listing is to gather a pool of candidates for our next opportunity. Applicants will receive an opportunity to meet the team and be shortlisted for our next available opening.

Responsibilities

• Handle patient intake and flow.
• Coordinate all appointments and scheduling with the practice and doctors.
• Act as the front-facing patient liaison for the practice.
• Schedule, authorize, and send pertinent medical records/orders for appointments.
• Handle a high quantity of patient phone calls.
• Maintain a positive and friendly attitude and deliver excellent customer service to patients.
• Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness.
• Be receptive to training and coaching on best practices.
• Maintain an organized working space.
• Coordinate with other team members and doctors as needed for scheduling issues or questions.
• Perform other duties as required as they relate to the position.

Requirements

• Understanding of best practices in the industry as it relates to schedule coordination and patient intake.
• Excellent customer service experience.
• Have excellent written and oral communication skills.
• Demonstrate compassion and a high level of service for patients, parents, and staff.
• Exhibit integrity, always doing the right thing.
• Be dependable and reliable to be at work when scheduled.
• Possess attention to detail.
• Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
• Maintain a professional manner and appearance at all times.
• Provide information from each new employee’s Form I-9 to the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), to confirm work authorization, where required by state law and/or city ordinance.

Skills

• Computer skills: Microsoft Office and Web Browser.
• Telephone skills: Proper telephone etiquette and information gathering skills.

Experience Level

• 1-3 Years Relative Experience

Education Level

• High-School Diploma Required

Benefits

• Monthly bonus opportunities
• Medical/Rx coverage
• Dental coverage
• Vision coverage
• Retirement plan (401-k) with a percentage match
• Flexible spending accounts
• Health savings accounts
• Employee assistance program
• Several other benefit options
• Coverage effective on the first day of employment for benefit-eligible new hires