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About the Role

The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime.

Responsibilities

• Train new security officers /residential aide employees in all aspects of the facility.
• Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties.
• Monitor access control and ensure effective use of the magnetometer and x-ray machine.
• Respond to incidents and utilize crisis management to protect the safety of the staff and clients.
• Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.
• Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.
• Conduct daily security and fire safety system inspections.
• Fulfill all job responsibilities of a Safety Security Officer in their absence.
• Maintain the safety and security of clients and staff.
• Provide crisis intervention when needed.
• Assist the Security Manager in preparing and executing fire drills.
• Oversee AWOL family property pack up.
• Monitor logging of client property to ensure accuracy.
• Ensure that all managers are kept aware of critical incidents on assigned shifts.
• Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy.
• Attend various meetings and trainings as needed.
• Check inventory of all assigned equipment daily, and investigate any discrepancies.
• Perform all related duties as assigned.

Requirements

• Proof of education is required: High School Diploma/GED.
• 1-2 years of Supervisor experience required.
• A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI).
• Must possess a general knowledge of security systems.
• Ability to solve problems; ability to make decisions based on factual information is a must.
• Knowledge of video surveillance and fire detection/alarm notification systems a must.
• Must be flexible on days and hours of availability.
• Must have shelter knowledge and be familiar with CARES and DHS shelter protocols.

Skills

• Crisis management
• Security systems
• Video surveillance
• Fire detection/alarm notification systems

Location

• NYC

Work Type

• Full-time
• Mandatory Overtime Required

Experience Level

• 1-2 years of Supervisor experience

Education Level

• High School Diploma/GED

Salary/Compensations

• $24.00 hourly

About the Company

• Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.
• We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives.
• Working at Westhab is not easy. Our expectations for all staff are high.
• We believe that the people and the communities that we have the privilege to serve deserve our very best every day.
• We are a results-driven organization that focuses on empowerment and impact.
• The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance.
• Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Equal Opportunity

• EOE