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About the Role

Contribute to the Parts and Service Departments' profitability by promoting offerings that increase part products and service labor market shares. Enhance customer and company relationships by improving the customer's quality of experience. Effectively manage territorial developments by communicating information between the Company, Caterpillar, and the Customer.

Responsibilities

• Generate and submit written quotes developed from machine inspections
• Promote and utilize Caterpillar and Company merchandising programs
• Assist in the development of new Parts and Service merchandising programs
• Generate new sales opportunities by identifying new target accounts
• Assist customer in achieving the lowest operating cost by suggesting total repair solutions
• Participate/contribute to CAT Care meetings and open houses
• Perform customer training by utilizing key sales support materials
• Coordinate shop repairs with company and customer personnel
• Mediate customer and departmental disputes
• Communicate machine sales leads to the sales department
• Maintain timely equipment population records by scheduling timely customer sales calls
• Maintain knowledge of competitive pricing and offerings
• Maintain knowledge of local business projects and trends
• Submit lost sales reports

Requirements

• Minimum of 3 years of related industry experience
• Knowledge of the heavy equipment, construction, or equipment service industry highly preferred
• Experience working in an outside sales, business development, or consultative sales role
• Experience using a CRM system, and capable of learning new proprietary systems
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
• Clean and valid driver's license; regular travel throughout assigned territory is required
• Standing and/or sitting for prolonged periods of time
• Hand coordination (typing and writing)
• Occasional forward bending and reaching
• Occasional walking and climbing stairs
• Carrying (up to 20lbs.)

Skills

• CRM system usage
• Microsoft Office proficiency (Word, Excel, PowerPoint)
• Sales
• Business Development
• Consultative Sales
• Communication
• Organization
• Time Management

Location

• Holtsville, NY

Work Type

• Full-time
• Outside Sales
• Travel required

Experience Level

• Minimum of 3 years of related industry experience

Salary/Compensations

• $55,000 Base Salary
• Uncapped Commission Potential

Benefits

• Medical/dental/vision insurance
• 401(k) with company match
• Holidays & competitive PTO
• Company provided laptop, cell phone, & vehicle

About the Company

• H.O. Penn Machinery is hiring.

Equal Opportunity

• We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.