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About the Role

Navan is seeking a Strategy & Operations Leader to partner directly with the Chief Information Officer (CIO). This role will serve as an operational force multiplier for the IT and Technology organization, responsible for defining and executing the CIO department strategy, managing operational cadence, overseeing budgets and program portfolios, and establishing enterprise IT governance frameworks. The role also supports AI initiatives, ensuring alignment with the technology vision, cost structures, and business goals.

Responsibilities

Lead the creation, iteration, and execution of the long-term CIO Department Strategy.
Partner with IT and business leaders to build, communicate, and track a multi-year IT roadmap.
Draft high-impact narratives and decks for executive communications.
Act as a strategic partner to the CIO, providing insights and decision-support materials.
Direct the operational flow of the CIO team and set agendas for leadership meetings.
Oversee the development of IT policies, including data usage, information security, and AI usage standards.
Manage the department’s operating and capital budgets, vendor portfolios, and cloud costs.
Translate CIO strategy into measurable team OKRs and establish clear KPIs.
Drive high-priority strategic IT programs from kickoff through execution.
Continuously evaluate the departmental operating model and lead process improvement initiatives.

Requirements

5+ years in Strategy & Operations, Chief of Staff, IT Program Management, or Management Consulting.
Experience working directly with senior technology leadership (CIO/CTO/VP of IT).
Proven track record of building, documenting, and executing enterprise IT strategies and multi-year technology roadmaps.
Practical understanding of enterprise IT architectures, cloud/SaaS vendor ecosystems, software development lifecycles, and modern workforce tools.
Balanced familiarity with corporate AI use cases, automation capabilities, and governance/cost considerations for enterprise AI adoption.
Demonstrated experience managing IT operational budgets, vendor contract evaluations, headcount planning, and resource allocation.
Experience framing clear, enforceable policies, program frameworks, and portfolio tracking mechanisms.
Clear, concise written and verbal communication skills.
Proven ability to synthesize complex technology strategies into clear executive materials.

Skills

Strategy & Operations
Chief of Staff
IT Program Management
Management Consulting
Enterprise IT Strategy
Technology Roadmapping
Cloud Infrastructure
Enterprise Security
AI Application
Executive Communications
IT Governance
Budget Management
Vendor Management
OKRs
KPIs
Cross-Functional Program Management
Process Improvement
AI Governance
Cost Control

Experience Level

5+ years

Salary/Compensations

$167,400—$372,000 USD

About the Company

Navan is a company focused on technology and business strategy.