Associate Manager, Consumer Strategy & Operations at DoorDash Canada | Vancouver, British Columbia, CA | Rezi

Associate Manager, Consumer Strategy & Operations at DoorDash Canada

Associate Manager, Consumer Strategy & Operations

DoorDash Canada · Vancouver, British Columbia, CA

Today

Associate Manager, Consumer Strategy & Operations

DoorDash Canada · Vancouver, British Columbia, CA

4 hours ago
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About the Role

The Associate Manager role is for a self-motivated, curious, and ownership-minded individual who approaches problems through a customer-first lens. You will use data and market insights to identify growth opportunities, develop strategies, and drive cross-functional execution. Your scope may include pricing and affordability, market-specific growth, consumer engagement and retention, and other high-priority strategic initiatives. Success will be measured by your ability to translate ambiguous problems into clear plans and deliver measurable business and customer outcomes.

Responsibilities

  • Develop strategies across pricing, fees, promotions, and other value levers that balance customer affordability, growth, and sustainable economics.
  • Analyze performance, build reporting and financial models, identify key trends, and translate insights into clear recommendations for leadership and XFN partners.
  • Identify market-specific opportunities and lead high-impact growth initiatives from strategy and experimentation through execution and measurement.
  • Identify emerging opportunities, test new ideas, and build scalable solutions that can unlock new sources of customer and business growth.
  • Partner with Marketing, Merchant, Dasher, Product, Finance, Analytics, and other teams to align priorities, remove blockers, and deliver measurable outcomes.

Requirements

  • You thrive as both a generalist and a specialist.
  • You can develop an overarching strategy while diving deeply into specific customer, marketplace, and operational problems.
  • You are a self-starter with a bias toward action who excels in a fast-paced, evolving business environment.
  • You are comfortable with ambiguity and bring structure, organization, and focus to your work and cross-functional teams.
  • You are a structured problem solver who can identify root causes, develop hypotheses, size opportunities, and recommend practical solutions.
  • You combine analytical rigour with customer empathy and understand the trade-offs between affordability, growth, and business economics.
  • You can influence without direct authority, build alignment across teams, and push initiatives from recommendation through execution.
  • You are comfortable using SQL and AI tools to analyze data, building dashboards to track key metrics, and developing high-level financial models.
  • You have 4+ years of experience in strategy, operations, product, growth, analytics, investment banking, consulting, or a related field.

Skills

  • SQL
  • AI tools

Location

  • British Columbia

Work Type

  • Full-time

Experience Level

  • 4+ years of experience in strategy, operations, product, growth, analytics, investment banking, consulting, or a related field.

Salary/Compensations

  • $116,000—$145,000 CAD

Benefits

  • Paid time off
  • Paid parental leave
  • Wellness benefit
  • Several paid holidays
  • Medical
  • Dental
  • Vision benefits
  • Disability and basic life insurance
  • RRSP including an employer match
  • Mental health program

About the Company

  • At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
  • We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
  • DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
  • We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

  • We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
  • That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
  • We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
  • If you need any accommodations, please inform your recruiting contact upon initial connection.