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About the Role
We are seeking a Product Manager to oversee our Client Platform, focusing on the post-sign-up experience for business clients. The objective is to develop an intuitive, self-serve dashboard that simplifies browsing, purchasing, and accessing support, ensuring a frictionless experience.
Responsibilities
- Build the UI enabling clients to easily browse thousands of global gift cards/rewards, view dynamic pricing, check inventory, and place bulk card orders seamlessly.
- Create workflows for clients to discover new products, request access to new regional catalogs, or submit feature requests directly through the portal.
- Design the ticketing, help center, and communication loops within the dashboard for rapid client support, reducing the need for account manager intervention.
Requirements
- Proven experience (5+ years) in building user-friendly B2B dashboards, SaaS platforms, or e-commerce client portals.
- Understanding of APIs, data flow between systems, and ability to discuss system capabilities with engineering teams.
- Ability to simplify complex business workflows into intuitive, multi-click processes.
- Preference for fast execution, product data analysis, and rapid iteration over extensive specification documentation.
Skills
- B2B dashboard development
- SaaS platform development
- E-commerce client portal development
- API understanding
- Data flow analysis
- System capability discussion
- User interface design
- Workflow simplification
- Product data analysis
- Agile development methodologies
Experience Level
- 5+ years
About the Company
- Bamboo Card is a fast-growing e-gift card distribution platform connecting global brands, marketplaces, and digital wallets.
- We empower clients to offer seamless digital gifting experiences across multiple categories from gaming and entertainment to lifestyle and retail.