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About the Role

Assist clients with coordination, updates, and general support, ensuring a smooth and positive experience, especially for those preparing for upcoming trips and experiences.

Responsibilities

• Provide support via email, chat, and phone
• Assist with updates, changes, and general client inquiries
• Share helpful information related to upcoming plans and arrangements
• Follow up with clients prior to departure to ensure they feel prepared
• Resolve concerns while maintaining a positive experience
• Keep accurate records of client interactions

Requirements

• Organized and dependable
• Comfortable working remotely and managing tasks independently

Skills

• Strong communication and people skills
• Customer service experience is a plus
• Interest in travel, hospitality, or client experience preferred

Location

• Remote

Work Type

• Remote
• Full-time