About the Role
Our Orthodontic practice in Manhattan is seeking a dedicated and detail-oriented Dental Treatment Coordinator to oversee new patient examinations, case presentations, and observation examinations. You will track patient experience from examination to treatment start and communicate extensively with patients, parents, dentists, specialists, doctors, and staff.
Responsibilities
- Guiding new patients through their examination and diagnosis process efficiently
- Presenting treatment fees and payment options
- Assisting new patients with scheduling their start appointments
- Tracking patients with detailed follow-up and reporting
- Answering patient questions in a warm and instructive manner
- Accurate statistical gathering and reporting of conversion ratio and patient status
- Setting patients up for success through software tools
- Providing a world-class welcome
- Coordinating appointments to create beautiful smiles
- Communicating appointment needs and patient progress
- Working with doctors and staff to present treatment plans and help patients achieve a beautiful, healthy smile
Requirements
- Minimum of 1-2 years of experience in dental treatment coordination or front desk
- In-depth knowledge of dental insurance policies and procedures
- Hands-on experience with a dental EMR system
- Eligible to work in the United States
Skills
- Dental treatment coordination
- Dental front desk operations
- Dental insurance policies and procedures
- Dental EMR system usage
- Treatment plan presentation
- Explaining fees and payment options
- Communication with patients, parents, dentists, and specialists
Location
- Manhattan
Work Type
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $28.00-$35.00/hour
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
About the Company
- Our Orthodontic practice, located in Manhattan
